9.6
Exceptional
From 286 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

9.8

Traveler Reviews The Cliff Hotel

Number of reviews per page
20
40
Top reviews
ROY
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We spent 2 days in Negril. The hotel is in good condition ad the staff were superb. The waitress sering us breakfast was exceptional she went out her way to serve us. The food isa bit pricey but we enjoyed it.
Stacey
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Relaxing and quiet. Food is yummy but not the same menu that’s on the website.
Carolyn
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

From check in to check out everything went smoothly. Staff at check in and the restaraunt was very friend and extremely professional. Shanoy at the restaraunt exceptionally accomodating by dropping off a breakfast menu to our room because we couldnt down liaf the app. Property is clean, well maintained and beautiful. Spectacular views from this hotel that captures an amazing sunset Will definately return.
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Kumarie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

What a peaceful retreat! The service is five star-Front desk Anthony and Rolando took care of us with helpful insights, transport and were very attentive. The Spa and restaurant was ideally located with breathtaking views of the cliff/ocean. Convenient, quiet and will return!
Kumarie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Service and property on point!!!
Saran
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My stay here was absolutely amazing. We stayed in the 1bd private villa and our butler Evril was very attentive to our needs. This resort is very peaceful and quiet and gets 5 stars from me!
Yvonne
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at this beautiful boutique hotel in West End Negril. Staff were super nice and welcoming everyone of them. We would definitely return if visiting Negril againl. Wouldn’t want to stay anywhere else.
Brittany
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved everything about this hotel. The room was spacious, clean and the bed was comfortable. The property grounds were beautiful, but what stood out most of all was the staff. Everyone, and I mean EVERYONE was so nice, knowledgeable, and helfpul. From the bartenders to the front desk, restaurant staff were so amazing.
Becky
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful and welcoming staff. Rooms were great
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The facilities are wonderful and the staff is so helpful. The food was New York City prices though and the 150% tariff on alcohol reminds us why we hate Rump.
Melissa
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The resort is very intimate and quiet. Exceptional customer service and clean.
chen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Epitome of a modern room. The staff were on point for EVERYTHING. A/C was super strong and efficient. Breakfast was excellent everytime.
Imelda Susana
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent
Jevon
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is an amazing hotel.
Alisha
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Love this place
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.
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Farhad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent stay, would recommend 10/10 Calm and peaceful
Allison
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We stayed at the Cliff Hotel for 4 nights recently and really enjoyed out visit. The property is extremely unique-taking advantage of the beautiful natural landscape on the coastline to enhance the guests' use of the water and land. We saw dolphins and a ray right out front and the sunsets were spectacular. Jumping off the cliff was a real treat and the snorkelling out front was satisfying. The staff are helpful and friendly and we felt well taken care of. The property is quiet and serene, so if you want a party scene go somewhere else. The ladies at the spa are well trained and provide very good treatments. The dishes in restaurant were tasty and portions were reasonable. Yes, of course we will return. Thank you Cliff Hotel Staff!
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Kathryn
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great place.
Number of reviews per page
20
40

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