Clean room. Family friendly. Great breakfast.

Great customer service. Good rooms. Very clean. Pillows need to be upgraded as they are too hard to sleep on,and breakfast needs to be improved for the quality of food and temperature… Otherwise all good including location.

The hotel is good and the area is beautiful, quiet, and peaceful. The staff are very kind friendly and helpful especially mr zoura who was exceptionally nice and professional.. However the only downside was the breakfast. It didn’t meet our expectations and lacked variety with an overly asian selection that made it hard to find suitable options.. Also the photos on the website are quite misleading none of the items shown were actually available during the three nights we stayed.. Surprisingly there wasn’t even a coffee machine available. Other than that everything else was good and we had a pleasant stay overall.

We spent only one night at Grand Palace Hotel, but the hospitality left a lasting impression. The breakfast buffet offered a nice variety, and the staff went above and beyond to help us celebrate a friend’s birthday by arranging a cake. The team at the reception was exceptionally kind and welcoming. A short stay, but a very memorable one.

When we got to the hotel, they told us the hotel was full so they had to move us to another hotel and it took two hours, and I am not happy about it. The breakfast on the other Hotel was not as good as grand Palace to PC.

Staff very friendly and professional...go out of their way to make your experience a good one.

everything was good.

Great stay

No room was available despite paying in advance. I was driven to a different hotel, and then to a third hotel. No one spoke English. The hotel where I stayed did not have lighting or towels, so I took a shower by flashlight and dried myself in the open air by the window. What can I say? It is Georgia and apparently this is not an unusual occurrence.

Special thanks to reception team, they helped us a lot , they were sharing with us all important information about city and area. Rooms were clean and comfortable, thanks

Best part of this hotel is friendly staff, thank you guys for being so great

Thanks for good experience

The room much better than expected for price. Breakfast good. Hotel on corner. Seems just archaic residential around hotel.

We had comfortable stay , thanks to whole team and especially to Natali.

Everything was great , especially breakfast , thank you

Everything was ok , friendly staff , clean rooms, amazing views from rooms, we will come back for sure

Highly recommended hotel.

Amenities are not that much but the staffs in the reception were approachable and supportive.

Clean and nice

The room was as dirty as it may be, the towels were unwashed, there was hair in the bed. We asked for a late check out and were denied, tho there was nobody in the hotel other than us and 2 other guests.