Overall Ratings & Reviews TRYP by Wyndham Cuenca Zahir

We enjoyed our stay in Cuenca

Fantastic in every respect.

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Amazing staff and great breakfast! Unfortunately, Friday and Saturday night was extremely loud since the windows are not sound proof and there’s a big club a couple of doors down.

Excellent location. Good breakfast.

Nice stay overall but I didnt except to be charged for the late checkout and also the airport shuttle was not available. It was one of the main reasons for me to pick this hotel, and it was not available.

Atencion muy mala no hay donde poner el carro

Excelente lugar, desayunos riquísimos

This is our second time staying at this hotel. I strongly recommend it. The service is excllent the included breakfast menu is out of this world. And the staff take it very serious any inquiries or concerns you may have at that moment.

EXCELENTE , LOS DESAYUNOS SON MUY BUENOS

Great place

Live it

Heavy glass door partially fell off the track when we arrived to our room. We called the front desk for help and they took a long time to arrive. We were completely stressed out waiting for them to come help us. They finally came and moved us to a smaller hot room but brought us a portable AC. It just took so long to finally get the room comfortable to relax after traveling. There is a dance club next door that blasts loud music. I had to go to the front desk at midnight to ask about the noise and was told the club closed at 3 AM. I was given another interior room to escape the noise (staffer who help me was nice and apologetic). Honesty, the accommodations were very basic. The beds, desk and chairs are IKEA quality and we were not impressed by the room. The breakfast was basic and simple. I expected more for the price we paid especially after having such a bad night there.

I was put in the second floor, which was very noisy because there is some kind of office located there. After approximately 6 PM, it quieted down.

place was amazing very clean and friendly

The staff at the front desk was very helpful. I arrived at the hotel at 1 pm, and although the check in was at 3 pm, his willingness to offer me to check in ahead if there was a room ready it was really appreciated.

The view from my 5th floor suite was amazing. We could see almost the entire city and into the stadium next door. It was great!

Staff at the front deck, spoke English and was knowledgeable

Room was exposed to the sunlight. Air conditioning was not good. It was a sauna experience.

Everything was outstanding, specially the staff! Thank you all!