Traveler Reviews Shangri-La Le Touessrok, Mauritius
Number of reviews per page
20
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40
Top reviews
michael
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Peaceful
Luxurious
Excellent service
Maria
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Amazing stay from start to finish, brilliant service but not pretentious at all. Wanted for absolutely nothing, pure paradise!
Roger
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We were assigned a suite at the top a flight of stairs (of forty four steps) despite being almost eighty years old. There are no lifts!
Otherwise excellent in all respects, especially the staff who were uniformly outstanding.
Hamza's
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Perfect stay!!
Vanessa
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
We loved every second of our stay here.
We were upgraded to a beachfront frangipani room which was great.
4 different restaurants - all with fantastic food (Saffran was probably our fave). We had no issue getting reservations.
The all included watersports (inc motorised) were amazing.
The staff were all fabulous- they couldn’t do enough to help you.
We’re already planning our return trip.
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Simon
Leisure Family
4.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Nice location but was still work in progress post renovations
Amazing new restaurants
We had not hot water for 4 days
Larry
with Partner
10.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
Probably the best hotel experience I’ve had!
The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run.
There is just no limit to the good things that can be said about Shangr-la Maury!
Macauley
Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Amazing hotel, beautiful restaurants, courteous staff and would definitely like to visit again.
Erika a
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Absolutely loved it, We had the most amazing vacation. Food, service, facilities, everything was exceptional !!!
Nikolaus
with Partner
4.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
The resort itself is max 3-4*. Old concept. Constant selling attitude of staff (room upgrade, better this or that etc.). Service attitude of staff not existing in many areas. Restaurants are ok but totally overpriced.
Two episodes of our stay: During arrival, we had to wait 75 minutes in our room for our luggage (we were the only arrival at this time). There are different areas to enjoy the beach (all areas are free). We were asked by the staff to leave the beach lounger because a more important guest wanted to lie there.
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stephane
Business
10.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
I going to Mauritius for business two times a year since seven years, have tried almost all five star hotels, Shangri-La is the best in terms of location, service and food !
Kalina
with Partner
8.0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
Our room smelled of dampness when we arrived and the air conditioning would blow cold air even when it was turned off making our room unpleasant. The hotel provided us a cleaner room. The hotel has a stunning private island which made our week trip worthwhile yet the service and food was not up to the standard of a top hotel. Especially that we stayed at the One and Only Mauritius hotel the previous week, we could really feel a lower quality of service and food. The hotel needs a renovation and a more luxurious feel
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Fadi
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Great place for a family holiday. Reception, service, food, facilities and overall atmosphere is impeccable. Kitchen is extremely well managed and food, hospitality and service were amazing. Surely a repeatable vacation and location.
Khalil
Friends and Family Family
10.0
/10
Reviewed 159 week(s) ago
Hotels.com verified review
I have travelled to over 40 countries, many several times.
This must be THE best hotel I have ever stayed in. The money is 100% worth it, my only regret was not staying here longer.
Loved every single second.
Thank you for a memorable trip.
Anyone considering this, book it!
Verified traveler
Friends and Family with Friends
10.0
/10
Reviewed 163 week(s) ago
Hotels.com verified review
Stayed with friends to celebrate 2 wedding anniversaries and 2 big birthdays. Relaxed, played golf and ate really well. Hotel is amazing. Feels so relaxed yet everything is run so efficiently. The staff are the best thing about the hotel. They are all wonderful, friendly and helpful. Feels like they really want you to enjoy your stay. We have visited this hotel several times and keep returning because the staff are so good. Golf course is beautiful and really well run so there is no waiting. A day on the private island with a long lunch is magical. Really good selection of restaurants. All are excellent but do book before you travel if you want to dine in the signature restaurants.
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Louisa ann
with Partner
10.0
/10
Reviewed 183 week(s) ago
Hotels.com verified review
Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!
Mohammad Awais
Leisure with Partner
10.0
/10
Reviewed 186 week(s) ago
Expedia Group verified review
Beautiful resort and the staff was incredibly good. They were all very professional and courteous.
The food was also great.
Salman
Leisure Family
10.0
/10
Reviewed 189 week(s) ago
Expedia Group verified review
Quite and very relaxing.
Mila
Leisure with Partner
10.0
/10
Reviewed 193 week(s) ago
Expedia Group verified review
The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.
Clara
with Partner
10.0
/10
Reviewed 196 week(s) ago
Hotels.com verified review
What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia