SpringHill Suites by Marriott Jackson

Explore SpringHill Suites by Marriott Jackson
9.2
Exceptional
From 571 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews SpringHill Suites by Marriott Jackson

Number of reviews per page
20
40
Top reviews
Jevon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Laquisha at the breakfast area was such a pleasure. She brought sunshine each morning to everyone around!
Angela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As advertised
Jessica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a great stay.
Nadine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only negative was breakfast was only until 9am
Amanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.
Michelle
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.
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Tanner
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and staff was nice.
Helen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and staff was super friendly
Loetta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything is pretty great except our room is right off the elevator and we can hear every word being said. Very noisy!
Denese
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly, and breakfast was delicious - the best I have ever had. The area was safe, quiet, and well kept. I enjoyed my stay. I like that you offer frozen dinners to purchase. That was a plus.
ROD
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice room, but Little to No water pressure in the shower!!
Morgan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very accessible and nice, safe area.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I liked the room floor-plan, but there were problems. 1) The deadbolt did not work. 2) It was wet under the A/C. 3) The A/C blew on me in bed. 4) The desk had glass panes that made a noisy rattle if you barely touched the desk - - - I couldn't touch the desk while my wife was trying to sleep. 5) Only 2 small luggage carts for the hotel. On a positive note - it was one of the nicest breakfast bars I've seen in a long time, but was diminished with flimsy plastic-ware that was challenged when trying to cut waffles.
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Robin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff. Very friendly
Roshanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was nice, clean, and modern!!
joshua
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very nice room set-up. Spacious and comfortable. The bed was extreme comfortable. I was surprised they didn’t have darkening curtains , so the sun started coming in around the window when the sun started coming up. The hallway spelled like Marijuana a couple times, which was disgusting. They had a great breakfast with alot of options and staff was very friendly
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Lance
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Upon arrival the trash over flowing did greet us. Staff did not make eye contact nor smile. But she did make time to sit with her male guest all night in lobby. Next morning the same bigger trash pile saw us to our exiting.
Olivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Liked the proximity to Hwy 40 and the variety of nearby restaurants.
Adriane
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We only spent one night here. The front desk people were very nice. A storm came through the area during the night and knocked out the power. We left early that morning to continue traveling. As we drove out of the parking lot the power came back on. From what I could tell while we were there the place was clean and served its purpose
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Jenny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice size room, comfortable beds, great lighting in the bathroom, yummy breakfast!
Number of reviews per page
20
40