Overall Ratings & Reviews Downtown Hotel Apartments

Great place the house keeping service was so great, been cleaned daily by Mr. Faisal he did a great job The front desk service was amazing been served by Mr. Bashir

Out dated place

very nice location and very friendly and professional staff. i recommend this hotel for this area.

Stayed here May 2023 and it was great, so I came back a year later and it’s fair to say it did not disappoint one bit!

great location with free parking ..walking distance to abdali mall and boulivard

We stayed last year In downtown hotel for the first time , it was family friendly , clean ، cauzy with helpful and thoughtful staff … unfortunately this year it was very disappointing…. Starting from our check in night bed sheets were disgusting with short hair on it as if a man was sleeping before us ! Then we asked for a baby crib , they brought us a strange crib with very dirty mattress sheets and a lot of stains !! Then came the surprise I was parking my rented car in the underground hotel parking when I found in the morning the car was hitted and a major damaged was obvious …and only when my husband insisted to see the CCTV when the staff admitted he hit and run !!! We had a guest coming to visit and they did not allow them to park neither take their car for valet parking !!Not to mention the poor customer service ,, poor communication skills of the receptionist , slow response to anything , the housekeeping will not clean the bathroom sink or vacuum the floor or do the dusting yn5il we ask for .. the floor is very dirty with hair in the corners …. My feet bottom turned black after all !!! My infant feet were black as well whenever he walks bare feet …… it’s not worthy the price … will never come back … they don’t deserve one star !!!!

Near to malls & hospital

Everything was amazing

The best en Amman

Perfect !

Good

Specious rooms, clean property, very kind and professional staff.

المكان حلو بس فيه سدادت المغسله انسدت وما تفتح وفتحوها لي ولا لقيت شوز للحمام لين طلبته والمشكله الثانيه صوت الحاجز حق البلكونه مرتخي ومره مزعج يطيطق طول الليل مع الهواء الباقي كل شي كان جميل جدا وطاقم العمل مره لطيف وبشوشين يستاهلون كل خير التعليق فقط نتمنى منهم الافضل لا اكثر ..

Rett i smørøyet av sentrum og shopping område. Store, flotte rom og rent. Hyggelig betjening.

Muy bueno. Es completamente nuevo. Solo un punto flojo , el desayuno es muy limitado

جيده لكن النظافه كانت سيئه