Overall Ratings & Reviews Jabal Amman Hotel

Amazing neighborhood, close to all the shops and touristy area. Very nice staff but I found the room was not as clean as I would like.

The hotel is basic. During our stay, the safe had to be fixed, the bathroom bin didn't open, the shower head needs replacing and the towels were pretty worn/grey. Overall I would say the place is value for money if you're looking for a place to rest your head and explore the Rainbow Street area

They’re amazing in several ways and make you feel life-altering when you walk through their doors. The hotel is amazing, the staff is friendly, and the room is great. I give them 4.2 stars that’s a great experience with them. Someday I will stop by to visit.

Some staff were friendly. Cleanliness was average and breakfast buffet was limited and the same every day.

The location of the hotel is perfect, room is big and clean, and the staff are very kind. The hotel located at the end of Rainbow Str. where many nice reasturants, cafe, traditional craft shops can be found. It aslo close to the down town "Wast al-Balad" and close to many cultural monuments like Amman Castle, archaeological museums, Roman Theater, and so on. Highly recomended. * I wish they will consider add a sanddals in the room.

Our check-in was late (3am in the morning), so with the initial tiredness of the long flight and unable to communicate with the night guard and the uncomfortableness of the hotel, I didn't think I would give this hotel 4/5. But one day later, the negative list was getting smaller and the positives were high: Located off the busy Rainbow Street, accessible to a lot of restaurants and bars Helpful staff and easier to communicate with day manager, we booked a few day trip taxis through them and felt safe doing so Outdated hotel but had universal outlets throughout the room - and easily accessible without crawling small kitchenette with all the kitchen amenities to make the stay comfortable (fridge, stove, microwave, kettle, dishes) Minor note is that breakfast could have been better, but after a few different stays in Jordon, this is their breakfast. However, this particular hotel did have more packaged items, that you can take to go. The rooms were a bit smelly although it said non-smoking. The safe was not useable (was not locking) and inaccessible (on a high shelf) The washroom needs a complete renovation, very tight and water all over the floor when taking a shower. Overall, a good hotel for a few nights, probably not recommended for longer stays.

This is a nice hotel we suited for this who want to be near Rainbow street but away from the cars and noise. We booked a non-smoking room which was fine but ours was the only one of the floor so the whole room /floor stunk of cigarettes. Breakfast was ok but very basic but nothing else in the area was open so limited for options

Hotel was great! Beds could have been comfier and breakfast could have a wider range otherwise great!

Exceptional customer service, with a commitment to making my stay comfortable, at the end of Rainbow street walkable to everywhere. Staff suggested me to a short 10min walk to local downtown great experience overall.

Close to rainbow street and downtown

Jabal Amman is at a great location within a 10 to 15 min walking distance from main attractions at downtown; yet in a quiet area at the end of Rainbow St. Amenities were basic; however enough to make the stay comfortable. Rooms are pretty big, and staff was always helpful and friendly.

The staff could not be more helpful. They were all amazing. Just ask and they will make it happen 👍😊

Absolutely loved the room and staff. Everyone was super friendly and the Jabal Amman Hotel was a neat place to stay.... like an apartment right in the heart of Amman. Quiet yet active.... thanks so much.

The hotel is very clean. They speak English and are very educated crew. I felt very safe and employees were very hospitable. Thank you all.

Excellant location with very helpful staff. Nice big suite.

We've stayed there for three nights. Hotel is a little unassuming but staffs were friendly. Room is not so good. The housekeeper always forgot something(handtowel, toilet rolls etc) and he didn't cleaned the bathroom properly. I don’t feel good about it. Breakfast is pretty poor too but we dont expected much be honest. The good part of hotel is in a good location and quiet. A few good restaurants and cafes nearby that we enjoyed. Do go to Surfa restaurant if you can. Food was excellent and courtyard setting is lovely.

The apartment is well located and big, but not clean and tv wasn't working in any of the room. We asked to the reception to fix it, they said they will have handled it the day after but they never got back to us. We also found a cockroach in the bathroom. Breakfast had a little choice and i also found slices of bread that were mouldy. Very little customer attention overall, nobody seems to care about what they are doing.

Rooms are a bit dated but very clean and spacious. Check in staff very friendly and helpful. I would definitely stay again.

a good hotel conveniently located, staff are friendly and breakfast is simple but good.

This property was unclean, no parking and everything was disgusting. This was very poor and the Expedia add is incorrect. The price was overpriced too. I have pictures to prove it