8.3
Very Good
From 622 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about Goya Hotel Probolinggo
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Ambiance (6)
Hotel Area (6)
Bedroom (5)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Staff Friendliness (3)
Room Space (3)
Bathroom (3)
Taste (3)
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Traveler Reviews Goya Hotel Probolinggo

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40
Customer reviews
Aristi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
Overall ok comfortable, cold AC, refrigerator is on, friendly staff, swimming pool is not clean and there is no plank on the side of the road, even though there are flashing yellow lights. I missed it. Overall ok. Only cleanliness from mosquitoes and dust in the corners of the room needs attention. If possible, upgrade the TV (so you can install your own YouTube/Netflix/Prime account, yesterday I only had an anta digital TV) the hotel area is quite good for morning walks. There is a hair dryer in the shower. Complete the sleepers too, I didn't get them yesterday.
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R***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommended accommodations/hotels in Probolinggo City. A stopover hotel before continuing our trip to Bali. Quite pleasant. I chose a deluxe room on the first floor in front of the swimming pool. The room is spacious, with a spacious bathroom, hot water working well, the AC is cool and functioning well, there's a mini fridge, and you get two bottles of mineral water, tea, sugar, coffee, and toiletries. Thank you, Goya Hotel
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S***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
The hotel is new. The location is strategic. Cleanliness is in dire need of improvement. It's a shame if the hotel isn't clean enough, and all areas are lacking. Perhaps management could provide more guidance to the cleaning service. I think cleaning products are already plentiful and reasonably priced.
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Kurnia P.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
It's pretty good, the hotel is comfortable even though it's quiet. It's just that the food is not buffet, they said because there were less than 10 guests, so there was no buffet. The food was delivered to the room, & in my opinion it's not like hotel food. It's more like a local stall. Because the food is rice with pecel, tempeh, egg, crackers & warm tea.
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2 people find it helpful
Accommodation's Reply
06 Jul 2025
Hello, sis Kurnia, nice to meet you, thank you for the review given to us, it will be a material for improvement for us in the future to be even better, I apologize if there is anything that is not pleasing, sis, breakfast buffet for guests staying in more than 10 rooms, sis, if many have checked out at night to go to Bromo, I apologize, in the morning we will deliver it to the rooms for breakfast, sis, for the price per person our breakfast is IDR 25,000, we will maximize it again with our breakfast budget :)
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Rizaldi
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 18 week(s) ago
the location is really good on the edge of Pantura road, spacious room and clean bathroom. tv facilities etc are okay. unfortunately the breakfast is really lacking, too frugal. note this is a two-story hotel, there is no elevator.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I was able to sleep comfortably last night, and had a simple, modest breakfast in the morning.
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 32 week(s) ago
It's enough, but the hot water is quite hot, the food is delicious even though the variety is limited, but for me it's enough.
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1 people find it helpful
C***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good Service, Clean, and Comfort. Food for transit Hotel.
2 people find it helpful
H***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Clean, comfortable, quiet. Only the breakfast is standard
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3 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel is clean and comfortable, the price is cheap
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
The staff is friendly, the hotel is clean
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The service is good, the hotel is clean
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Rachmad A. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Comfortable room, clean enough bathroom. Food variety is not varied.
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2 people find it helpful
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rini w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Stayed here because I wanted to go to Bali, I've stayed here twice, breakfast is standard, ate at the restaurant in the evening, the fried rice and kway teow were delicious.
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5 people find it helpful
Accommodation's Reply
18 Jun 2024
Greetings to Mrs. Rini, we are very grateful for the review given, we will improve our services in the future, we are waiting for your return to Goya Hotel, ma'am :).
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The hotel is neat, clean and comfortable, we got a room near the pool so the kids really liked it.
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Sutiana
icon-origin-TRAVELOKA
6.0
/10
Reviewed 69 week(s) ago
Kamar tidur biasa saja, menu breakfast tidak ada pilihan hanya soto ayam tok, dan klosetnya jorok tidak dibersih kan.
2 people find it helpful
T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Enjoyed staying at Goya Hotel because of its cozy atmosphere.
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4 people find it helpful
Regita c.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 75 week(s) ago
Pelayanan nya bad, breakfast bad parah, pas mau akses ke kamar pintu nya gak bisa di scan.
2 people find it helpful
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Muhammed E. b. M. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Good hotel room spacious bathroom spacious with big mirror quite place breakfast simple but okay everything so good.
1 people find it helpful
Agung W. A.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 76 week(s) ago
Room clean and quite modern. Breakfast Indonesian food and no variation. I check in at night and no one help to pick up my luggage and no people greeting us at lobby although there are some staff that sitted in the lobby and focus on handphone. Even when check out no one can call for help. Location good for transit as close to toll gate tongas but prepare for self service except check in. But they have big pool to enjoy. Seems they don't have manager or management to manage it.
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1 people find it helpful
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