Overall Ratings & Reviews Krista Boutique Hotel

My husband and I stayed here for our honeymoon and we had a lovely time. Perfect location with lots of dining options, bars and shops nearby. Staff were all very helpful but especially Alejandro, he was always happy to answer any questions we had and made some great suggestions during our stay. Overall we were extremely satisfied with our stay here and would definitely recommend.

Reception staff were very helpful and could communicate with us in good English. Unfortunately, our breakfast experience was poor, the staff did not know how to smile and one seemed more interested in their mobile phone, Then a mistake with our order - we were challenged twice over this - we appreciate the language difference but this just felt rude. I would expect better customer care in the hospitality industry

Beautiful neighborhood, close to many shops and restaurants, if I return to Buenos Aires I woyyst

Nice for a short stay. Rooms are well equipped including kettle for hot drinks and safe. Nice design throughout. The outdoor areas looked inviting however we were there in a rainy spell. Plenty of restaurants and shops nearby.

The hotel is almost there - there is a fair amount of street noise which is manageable but they need to improve some amenities- pillows are terrible, no Kleenex available. And the front desk staff ignores you. Relatively small fixes that would make a big difference.

Overall was okay but it seem like a 4 star. Breakfast was below standard. Noisy around the area. Staff was friendly.

Clean and comfortable hotel in Palermo. I stay each time I come to BA. Great neighborhood with everything you can want in walking distance.

Hotel is good but due to refurbishment of cafe area this let it down... When this is complete things should be better. Pool area suffers from shading due to it being surrounded by high walls

Location was good, definitely not a Four Star Hotel. We were never told about construction that was ongoing and Very Noisy. It actually vibrated our room during the day. The Street side in 104 and 105 were very noisy.The coffee maker for the lobby is very sub standard. Breakfast was very average with Three choices. They did offer rolls ,meats and cheeses,again very underwelming.The breakfast staff cared about one thing,signing a sheet for your meal,which I found odd. They told me my fiance couldn't sign for both of us.This was crazy to me.Had I have known about the construction , I would have never booked this hotel.The pool was nice but not clean. I felt the hotel was misleading in the terms of " Four Star" ,"Quiet Rooms" ETC .Also Website showed Free grocery shopping for customers and we were informed that they dont.

Everything was fantastic and the staff was super friendly and helpful. Only comment would be there was construction on a new restaurant but it was not that bothersome. The area around the hotel was really cool with lots of shopping and restaurants.

lovely boutique hotel in soho palermo area of BA. Excellent staff and service. So friendly and accommodating. The rooms are nice and surprisingly large for a boutique hotel. Great pool area and access to steam room and sauna for relaxing after a day of walking the city. close to restaurants, bars and cafes and many surrounding neighborhoods.

Lovely boutique hotel in Palermo BA on a quiet street close to all the cafes, restaurants and bars. Super friendly and helpful staff with great pool and outdoor area. Nice breakfast too.

Great staff. Pleasant and helpful.

Multiple restaurants coffee shops and bars within walking distance in Palermo

Very comfortable stay, highly recommend

Amazing staff and the hotel is located in a great neighborhood.

Disappointing for a so called 4 star hotel. Room was no-frills but was clean. Pool was filthy when we arrived, the guy at the front desk said the pool cleaner never showed up. The pool railing to enter was broke. Floor of pool was peeling. Breakfast is served from 7 to 11AM. It’s nothing like the pictures advertised. First morning eating breakfast a little after 10AM there was literally almost no food (see pictures). No orange juice, water was empty as was coffee. The lady said they were short staffed and out of most everything. Next day they had more staff and some more food but nothing like they advertise. My girlfriend ordered eggs and they brought her avocado toast instead. Mistakes happen, but they didn’t even acknowledge it or ask to make eggs instead they said they were busy. There was no sugar for the coffee, after waiting 15 minutes, I went up to the lobby and brought down sugar. The front desk is hit or miss. One gentleman was nice. But they don’t acknowledge most of the guests with a simple friendly hello. When going out to explore I had a question but the 2 ladies at the desk were busy on their phones and acted as if I was interrupting. I believe the one lady is the manager or owner. She gets quite defensive with negative reviews. Last time in Palermo we stayed at Palo Santo Hotel also a 4 star but they were sold out. It was excellent as a 4 star should be with top service! Krista Boutique is overpriced, false advertising, and poor customer service!

Muy buen hotel

Pros: shower; mattress; and pillows Cons: restricting only 1 egg per person on the breakfast! Cozy place, good restaurants around.

Great location, friendly staff, spacious room, fantastic aircon and water pressure in the shower, and comfortable beds.