Friendly greeting at the door and helped with our luggage. Quick and easy check in. Welcoming lobby. Close to lots of food and shopping. The room is tastefully decorated and so comfortable. Everything we need. We had the panoramic view room (#18). And he room was nice and warm for a January winter stay.

Staff were great and the room was nicely done.

Cleanliness and accessibility to tourist sites and old town. Walkable to restaurant , malls etc

All of the above and very central to get around by Metro and airport bus is 3 mins walk.

The hotel was really nice. The staff was friendly, especially one employee in particular, Giorgi (sorry, if i misspell the name) — he gave us so many recommendations, always took the time to chat with us, and was overall very very kind to us. The rooms were also clean and tidy, really happy about that aspect. The rooms by themselves were a bit too small for two people tbh, because we couldn’t even properly fit our suitcase in there but it wasn’t the end of the world and it was fine for a week of our stay. We never got the breakfast at the hotel, so cannot share anything about it, unfortunately. The area around the hotel is very walkable, there are lots of restaurants around, and it’s close to Liberty Square and old town. All in all, would recommend.

Lovely hotel in the heart of the city center

Great location

Would really like to thank the staff. Extremely kind and hospitable. Location is close to everything, but what makes it special is the men and women who work here. My son and I loved it here, miss this hotel, and will be back. Thank you for a wonderful establishment.

close to the tourist area, very safe, clean and quiet. Staff are excellent and breakfast is excellent

Beautiful hotel in Old Town, close to all of the sites. Would highly recommend

Staff very friendly. Room and bedlinen cleaned everyday.

Very clean. Nice people in reception. Very well maintained the property . Close to everything.

My husband and me are so positive surprised by the whole stay. Clean, quiet, nice breakfast, friendly and knowledgeable staff. Close to everything, walking distance to every where! Definitive would choose it again for my next trip. Thank you so much all staff 🙏🙏🙏specially thanks to Giorgi who always had a very polite, kind and smiling face.🙏

Great location. Very friendly staff. AC worked v well during hot and humid days.

Esperaba un poco mas del hotel pero es aceptable. Lo vendeis como cuatro estrellas pero en la puerta señala que tiene solo tres. La ubicación es muy buena y el desayuno aceptable

Once you work out how central it is… then it’s great!

Excellent

Great new hotel with great amenities. We loved that full breakfast is included and its located in an Old City and there are many restaurants and shops around. The staff is friendly and we got a VIP upgrade with a free bottle of Georgian wine and late checkout.

Positive experience: Hotel City is new and well maintained from the inside. It’s located in the old town of Tbilisi and it’s very convenient. You can walk to Liberty Square in less than 2min. The room we booked was spacious and looks exactly like the pictures. Negative experience: We arrived very early to the hotel, around 6:30-7am. We asked if we can check in early, we were told we won’t be able to check in before 11am. We knew our room was empty so all they need to do was clean it and allow us to check in early, but this didn’t happen. We decided to book another room and paid full price to crash on a bed for 3-4 hours only. When we entered to our room (supposedly one of the most expensive in this hotel), we could see some hair and dust here and there as if the floor was not cleaned properly. When opening our towels, both of them had a hair on them, while they looked very clean. One other drawback is the wifi connection. I had to join a work call for a full hour and the internet was very bad. Breakfast was less than average. Overall, we found the property very convenient and cute, not very expensive.

Central location and very comfortable!