9.0
Exceptional
From 218 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

9.0

Traveler Reviews Hotel Kia Ora Resort & Spa

Number of reviews per page
20
40
Top reviews
Sophia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was clean, beautiful, and well kept. The dock onsite was super helpful in not needing to meet at a different location for excursions. However…the dining set up is tricky. There are limited times the bar and restaurant are open. Also, there is a Polynesian night on Wednesday and sundays in which there is no other dining option available, and you must spend the $85/person if you want to eat at the resort. And there are not many other options on the atoll. Also, if you want to get bikes you have to pay, even on these Polynesian nights. This was crazy. We didn’t eat dinner one night because of this. There are also no snacks offered at the store. So go the buffet or don’t eat… Majority of staff is nice. There is however one older lady who works in the bar and front desk who harassed me and my family numerous times. She was disrespectful and rude upon arrival, throughout the stay, and when leaving. It seems like the staff are over worked and understaffed. Never saw any staff turnover. They all seemed exhausted. After spending upwards of $1000/night this unacceptable
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Paolo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My wife and I stayed at the Kia Ora while in Rangiroa for our honeymoon. The staff welcomed us early with complementary drinks and congratulated us, which we really appreciated. The suite was amazing, with the small swimming pool that we got to enjoy daily. The restaurant was very good, with one of the best breakfasts we have had in our trip, and the lunch/dinner options were wide. Every few days the hotel also had some shows for dinner. We also had a couple of activities via the hotel, which were very well organised and enjoyable. Will definitely come back here next time we're around!
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Drew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing underrated hotel with fantastic snorkeling. We stayed in a villa. Snorkeled right off the beach. Booked unforgeable excursions from the hotel. We stayed in bora bora at one of the resorts on a motu prior to our visit. While we liked it rangiroa and kia ora was our favorite. Felt much more authentic. 5/5.
Michael
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel with wonderful staff, nice and quiet, beautiful setting, was able to book Blue Lagoon, massages, and winery tour all at check in very easily. Loved our stay and would like to return one day.
Rob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Of the 5 luxury resorts we have been to in French Polynesia, this is our favorite because it is very nice, very quiet and very relaxing. While is it not as luxurious as the 5 star resorts in Bora Bora - it isn't as expensive or busy. We never waited for a table for a meal and always found open loungers by the pool. The staff were all gracious and friendly. If you are looking for a quiet and relaxing place with great food.
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Carl
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Super private expansive space for intimate couple time. Freshly updated
Carl
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful and attentive staff. Fabulous setting. Cocktails could’ve improved. Not first world plumbing otherwise exceptional
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed the beautiful bungalow on the beach with a hammock to use during the day. Breakfast with made to order omelette was nice. Dinner and lunch selection was great. Very kind staff. We would definitely stay here again !
Carl
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful, quiet and relaxing environment.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Our experience at the hotel significantly impacted what was otherwise an amazing trip to Rangiroa. First and foremost, I want to acknowledge the staff, they were warm, friendly, and provided excellent service. Our issue lies not with them, but with the condition of the accommodations, which is something the property’s investor or management needs to seriously address. We stayed in a beach bungalow, which felt extremely outdated, as if nothing had been updated in decades. The furniture, mattress, and bedding were worn and uncomfortable. The bathroom had a persistent humidity issue and an unpleasant odor, likely from years of use without renovation. While we understand the hotel is set in a natural environment, the level of pests inside the room was unacceptable, especially for a property charging $500 per night. We encountered cockroaches, ants on countertop and sofa, and never-ending number of mosquitoes inside the room. Despite using repellents, I woke up with new bites each morning. We later heard from other guests staying in beach bungalows that they experienced similar issues. I read the reviews after our stays and found comments from years ago mentioning the exact same problems, which makes it clear that management is aware but has chosen not to make necessary improvements. Perhaps we were unlucky to book the beach bungalow, as other room types appeared newer and better maintained. If you must stay at this hotel, do not stay in the beach bungalows.
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Verified traveler
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was an amazing stay again. We were there 2 years ago and we needed to come back for more! Great service. The place is not new but they renew equipments periodically (saw some new bikes and the ac in our place was new as well) We would love to come back hopefully soon!
Brad
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Beautiful area. Great diving. We really liked to resort. Food was just so so.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Lovely resort. We had an ocean view hut with hot tub. We enjoyed it very much. We snorkeled right off the beach. There is only one restaurant. It's lovely but pricey especially the drinks ( averaging $15-25). Other local eateries are snack places. Not bad but limited menus. Don't miss snorkeling the aquarium and drifting the pass
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Amanda
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We had a wonderful time staying at this gorgeous hotel for our honeymoon. Stayed one night in the beachfront bungalow and two nights in the over water bungalows. Mind blowing! Staff was excellent and helpful. We also got a couples massage which was fantastic.
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great place to stay for a wonderful dive vacation
Michelle
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful property. Cant wait to return
AmyAnn
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The view from our ocean facing room with pool was amazing. The room did not have windows however which made it hot at night but also very loud from the waves crashing during a storm. Even with ear plugs it was loud. Would love to have had some more gluten free food options and the food overall was just ok. Didn’t see abetter hotel option on the island and the diving we were able to do made the trip with the stay.
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Candace
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Kia Ora was nothing short of amazing!! The property is so beautiful, the employees happy & helpful, and the food is beyond delicious. We ate every single meal on site because it was just THAT good. They shuttled us to and from the airport which made things simple and rented us a car for a few hours to explore the motu hassle-free. We 10/10 recommend and will return!
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Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The staff, food, and location are amazing! The property needs an update, however, based on the remoteness of the island I can understand!
Number of reviews per page
20
40