6.6
Pleasant
From 30 reviews
Cleanliness

6.4

Room Comfort

6.0

Service and Facilites

7.2

Traveler Reviews Hotel La Joya

Number of reviews per page
20
40
Top reviews
Juana
icon-
2.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

First of all I did not stay because the cab driver told me the hotel was inoperable for the last 6 or 7 months. He took me there to the hotel to see and there were no lights on at all. Terrible. I would not recommend this hotdl to my worst enemie.
TIM
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

They BENT OVER BACKWARDS, to help and please us, Even to the point of loaning me the kitchen to cook a soup for my wife who was not feeling well.
Israel
2.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

very bad service very dirty rooms the bathroom covered a bad experience
Verified traveler
8.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

Hotel located close to red line cable car, cemetery and bus terminal. Friendly staff.
Verified traveler
2.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

Besides two people at the front desk who were nice, the rest was bad. They only want you for your money, and you feel that way. Hair in the sink and shower. Minimalist breakfast with no choice at all (you either have breakfast or you don't). I'm rather tall and had to pay extra for a queen bed. I mentioned it as a preference that I had already paid for and they had it available, but refused to give it to me unless I paid more. Simply keep away.
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Jeroen
icon-with Partner
with Partner
6.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

Online it said there was wifi in the room... well there wasn't. Apart from that it was ok and quite cheap.
Traveler
4.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

I paid for a room for one person with a queen bed for 9 nights. When I checked in, despite having clear documentation of my purchase, and a translator with me, I was denied what I had already paid for. I was told that I would have to pay more if my translator were allowed upstairs, although I was given a room with 2 single beds, I was also told that I would have to pay twice as much as I had already paid, to get what I already paid for, a queen bed. The hotel wasn't nearly full, and they could have easily given me the queen bed, but they, especially Luz, the granddaughter of the owner, were determined to get more money from me. It also seemed to annoy them that I had a local with me that understood the situation and attempted to advocate for me. They told me that I needed to leave them the room key so that they could clean the room, which I did after cautiously removing my belongings. After returning, I was told that my key was missing, and they were quite persistent about getting more money from me, because how else could it go missing if not my fault??? Although somehow the room was clean and empty of my things.... I was thoroughly sick of all the shenanigans, including standing in 8" of trap water to take a shower, and I expressed that all I wanted was to check out without paying more, Then they had to send someone up to make sure the remote control was there!! i stayed 2 of 9 nights and never got any refund, but didn't pay more either, beware of scammers!!
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Adam
icon-Family
Family
10.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

La Paz is quite ugly in general. In the middle of the dirt and chaos, Hotel La Joya stuck out as what appeared to be the nicest place one could find in the area. The breakfast area is nice with good views of the city while the staff and owners were pleasant, helpful, and spoke great English.
Sho
8.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

We made some requests to the hotel staffs, then they were willing to answer our requests. The hotel room cleanliness is so-so.
Michael
8.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

The hotel arranged for a taxi pickup at the airport and a drop off at the airport. They were also able to provide escorted tours of La Paz and to Lake Titicaca. I was able to make the most of 2 and a half days in La Paz.
Carlos William
8.0
/10
Reviewed 559 week(s) ago

Hotels.com verified review

It was overall good.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 571 week(s) ago

Hotels.com verified review

Hot water is not very stable. A old style hotel.
Lucy
icon-with Partner
with Partner
4.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Slightly below average, this hotel is a bit farther from the main San Pedro Square. A 10-12 minute walk will take you to the main central area, so the location is not bad. They did have hot showers, breakfast, and a spacious room with wifi. Most of their staff do not speak English, which is not a problem if you know basic Spanish. I found the most irritating part of my stay was the disorganized staff. Examples: they called my room close to midnight when I was asleep, asking for my passport when they had already gotten it earlier. They messed up the price for my laundry and didn't give me a receipt. I ordered a taxi one morning from them, and it never came. When I found my own taxi on another occasion, they insisted I use the one they had called even though it was more expensive. There are probably closer hotels that are better. I would recommend this hotel if you prefer to stay away from the main touristy area.
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Alex F.
6.0
/10
Reviewed 587 week(s) ago

Expedia Group verified review

The hotel is located in a mid of vibrant and loud market. But the good news is that the marked doesn't start until 9am and closes at around 21:40, so at night it's totally quite. I took the privet bathroom option and for 18usf the hotel gave an excellent value for the money, clean room with decent breakfast that included fried egg toast jam and coffe. The hotel is located a short walk from San Fransisco church and the travelers shops and hostel. Would recommend for anyone on a budget. Alex
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Verified traveler
6.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

The hotel was pointed out to me on line when I indicates that proximity to airport was my priority as I was flying into airport the evening before and catching 4:25 am flight out the next morning. The web search said it was 5 km from airport and it turned out to be more like 20.
Valeria
icon-Business
Business
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Increíble la atención, la solidaridad y empatía de todos en el hotel. Está en una ubicación donde puedes llegar a distintos sitios a pie, aunque pasan prácticamente todos los medios de transporte. Hay farmacias y puestos de comida saliendo, así que no hay de qué preocuparse.
Geraldo Cesar
icon-
2.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Péssima, o WC estava entupido, o serviço de limpeza não existe, em alguns quartos não pega internet, o desaiuno é muito simples....
Angel Oscar
4.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

La zona no nos gustó. El hotel dice tener restaurante y al llegar me dijeron que no tenían.
ウユニ
10.0
/10
Reviewed 570 week(s) ago

Expedia Group verified review

チェックイン前に到着したがロビーで休む事が出来助かった。また部屋は寒くなく良かった。値段と質が釣り合っていた
Verified traveler
6.0
/10
Reviewed 570 week(s) ago

Expedia Group verified review

O Hotel tem instalações um pouco antigas, fica em uma rua muito movimentada, mas rua de Feira, com muitos vendedores espalhados na rua. A equipe é muito atenciosa, e o preço é acessível. No geral, a experiência foi tranquila.
Number of reviews per page
20
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