I really should get a refund. Staff had not been informed of my arrival and there were no rooms at that level. They did there best but exceptionally poor overall. Recém reception said that I should be given my money back.
Fred
Business and Leisure with Friends
2.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
I booked two rooms, and by the time I got there, they didn't have the rooms. I am still waiting for my money back and still haven't heard back from anyone.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia