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OYO 2471 Swarna Raya
Explore OYO 2471 Swarna Raya
Overall Ratings & Reviews OYO 2471 Swarna Raya
Traveloka (39)
6.5
Pleasant
From 39 reviews
Provided by travelers on
Cleanliness
6.6
Room Comfort
6.0
Meal
5.6
Location
7.2
Service and Facilites
6.4
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Traveler Reviews OYO 2471 Swarna Raya
Number of reviews per page
20
40
Customer reviews
MW
Muhamad W.
4.8
/10
Reviewed 187 week(s) ago
The room doesn't match the photo, it's a mess, basically staying here.
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fr
faiz r.
5.8
/10
Reviewed 196 week(s) ago
Order 2 rooms at kaaih 1 loss room cannot be refunded.
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3 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Ramanda! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Adhar Adhar
5.8
/10
Reviewed 196 week(s) ago
AC doesn't work, TV doesn't work, lots of ants. Ordered 2 rooms but was only given 1 room, the reason was not on the computer. Loss of 1 room cannot be refunded.
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2 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, Adhar,
We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!
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aS
anindhita S.
5.4
/10
Reviewed 196 week(s) ago
All the AC rooms are broken, even though the facility says there is AC.
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Accommodation's Reply
16 Jun 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
DG
Devi G. T. S.
6.2
/10
Reviewed 198 week(s) ago
The place is okay, but the ac and tv are broken, can't be used at all.
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3 people find it helpful
Kartiwa
5.4
/10
Reviewed 211 week(s) ago
The location is far from the beach, the tv facilities are broken, the wall clock is off. Dirty shower dipper, fragile roof support. The impression is scary. AC is not too cold. Luckily there were no other visitors. Quiet.
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3 people find it helpful
Accommodation's Reply
17 Feb 2022
Never meant to disappoint you, Kartiwa! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kisno!
AR
Asep R. b. K.
6.4
/10
Reviewed 211 week(s) ago
Strategic location but facilities are not comfortable, AC and TV cannot be used.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Rasby, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Mahmud!
ms
muhamad s.
4.8
/10
Reviewed 212 week(s) ago
It's really bad that it makes me embarrassed in front of my friends, I ordered a place to stay that wasn't really that bad.
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Accommodation's Reply
17 Feb 2022
Sorry for the trouble that has caused, Muhamad! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kisno!
ms
muhamad s.
6.0
/10
Reviewed 212 week(s) ago
The hotel has no AC function, no TV, nothing good.
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Accommodation's Reply
17 Feb 2022
Never meant to disappoint you, Muhamad! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kiswari!
ms
muhamad s.
5.1
/10
Reviewed 212 week(s) ago
It's better not here, the ac is broken, the tv is broken, the receptionist is not provided with a computer.
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Accommodation's Reply
17 Feb 2022
Hi Muhamad, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kistanto!
IR
IKO R.
5.7
/10
Reviewed 215 week(s) ago
The position of staying on weekdays, put in the room at the far back even though all the rooms are empty. As a result, I feel like someone is watching from the window and my husband feels like that too .
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1 people find it helpful
Wahyudin S.
6.2
/10
Reviewed 215 week(s) ago
The air conditioner is not cold, it's just the wind, a suggestion is to just use a fan, if the AC facilities are not working, the TV is also broken, it doesn't work.
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Achmad A.
8.8
/10
Reviewed 216 week(s) ago
An affordable hotel, but it would be better if the air conditioner was repaired, the rest Good job!
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Muhammad N. N.
5.1
/10
Reviewed 237 week(s) ago
Does not fit in the application. AC is broken, TV is broken.
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AA
Asiang A. g.
6.0
/10
Reviewed 287 week(s) ago
Many mosquitoes. TV is hard to turn on.
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3 people find it helpful
Fp
Fathurrahman p.
6.2
/10
Reviewed 287 week(s) ago
Dead ac does not work well.
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Nugroho W.
8.8
/10
Reviewed 287 week(s) ago
The place is strategic. the room is pretty good. there is AC, TV and shower. hopefully it can be more complete.
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Dadan
8.5
/10
Reviewed 289 week(s) ago
Very close to our favorite beaches while in the Sawarna area, namely Ciantir White Sand Beach and Goa Langir Beach, I want to come back sometime. The drawback of this rest area is that the air conditioner may need repair, sometimes it feels cooler outside 😁.
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3 people find it helpful
yy
yesinta y.
6.8
/10
Reviewed 289 week(s) ago
The air conditioner is not very cold, the room is really hot.
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2 people find it helpful
MR
Muchamad R. A.
8.5
/10
Reviewed 290 week(s) ago
Nice and not scary place, parking in front of the room.
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Number of reviews per page
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