Do not take bookings. Online or by phone.
Room small. Not clean. No Food or kettle in room. No TV.
Aircon turned off every 15 Mins. Towels old end dirty.
Had to pay even though booked and paid online.
Bed uncomfortable and small.
Sophie
2.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Awful. The ‘guaranteed’ room booking was actually not. They had given our room away. All they had left was a single room with single bed for the 2 of us. They wanted us to take separate rooms which was ridiculous. There was no mosquito net and LOTS of biting mosquitos so we had no sleep. There was no electricity so the air on didn’t work and it was horribly hot. Awful awful awful. I want my money back as it was not what I booked, looked nothing like the photos and was a complete rip off. Hated every second of it.
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Ruan
Friends and Family
2.0
/10
Reviewed 123 week(s) ago
Hotels.com verified review
Booking was not ready. Nobody at reception. It took about an hour to convince the security guard, we had a valid booking. Place was dirty and no food or drinks available. Will never stay there again
Christopher
2.0
/10
Reviewed 133 week(s) ago
Hotels.com verified review
No one to properly check us in. Room was not what we booked, no towels, dirty, shower was disgusting. Pool was filthy and over all a waste of money. I highly recommend you go elsewhere.
Lourentia
2.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
Photo and reality not the same. Did not even know where is the reception. Unprofessional and unsafe.
Not clean, place is neglected!
Alan
2.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Avoid if you can
Marie
2.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
There was dog poop everywhere, the rooms where very dirty, and the chickens where overrunning the place
Verified traveler
Friends and Family Family
2.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
No one at reception upon arrival, room not ready at 16:30
Martha
Friends and Family
2.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
2 out 0f 3 spot lights not working-no effort to replace after reporting
air con not working in extreme heat, filters unclean-HEALTH RISK!!
rooms not serviced-1 towel for family 0f 4
paint in bathroom peeling
general maintenance and overall neglect of premises
swimming pool dirty
overpriced for what you get
Verified traveler
4.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
Bad experience
Gaby
Friends and Family
4.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Disappointing stay. Very basic.
Kurt
2.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
Es lag keine Buchungen vor, konnte nicht einchecken, musste wo anders schlafen. Wie bekomme ich mein Geld zurück
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia