The room was booked and paid for through Expedia with receipts.
They failed to check me in.
I even asked to just start a new booking so I could at least go and sleep while he tried to work it out.
In the end I had to go to another hotel.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia