We arrived at night, they didn’t have a room ready, tho we communicated that we will arrive later. So we paid for the whole night, arrived at 6 am, they didn’t have a room and suggest us to wait until 11, next day of our booking. This is beyond rude. Besides that there is a bar or something downstairs, so at night on the weekends it is challenging to sleep, very noisy outside even at 1,2,3 am. I suggest you avoid this hotel at all costs. That night wasn’t refunded by the way, but they suggested a cheesecake or something for free. Funny.

clean room and god location

We did not have a pleasant stay at this hotel. While the location is excellent, several issues made our experience uncomfortable. Some of the staff were rude, the AC in our room was not functioning properly, and the complimentary water bottles included in the package were not provided. Additionally, the curtain in the room was not properly fitted, which affected our comfort. Overall, the stay did not meet our expectations and the service quality needs improvement.

Hotel is fine.

Staff was helpful

Very good hotel, nice location. Breakfast starting at 9 a.m. and requiring reservation a day in advance may be inconvenient for some guests

Unique design, nice size room, big bathroom, excellent view. Close to everything important.

The hotel room just needed a couple of tweaks to give this a higher rating. A comfortable chair in the room is needed for reading or meditation. The room size and bathroom were a nice size and clean. The hotel is in a very convenient location to liberty square and lots of restaurants and shopping. Some of the staff were friendly and some seemed somewhat inconvenienced.

This is a one or two stars hotel Maximum. The price for this level is extremely not reasonable or fair. The pictures presented and the descriptions do not represent the real story. From the start you will notice that BillCaptain services will not be available I refused to check in and the front desk lady refused to refund me. She was the only one working in this place.

Location was very accessible to Freedom Park, restaurants and shopping

Property’s clean and convenient to restaurants, shops and places to see.

Have a good time in Georgia, everything you need is nearby

Nice hotel at the heart of the city

Great location near Freedom Square and the Old Town. Quiet and comfortable, and rooms a good size with plenty of space for luggage. Front desk friendly and helpful. Would stay again.

A super unique hotel in a great area of town, with fantastic views of the city. We stayed in one of the rooms with a balcony that had a beautiful view of the Mother of Georgia statue. The hotel has a cool decoration, it's new, different and modern. Staff is extremely helpful, especially Irakli K, who was very friendly and assisted us in every possible way to make our stay comfortable and memorable. We thoroughly enjoyed this hotel and are looking forward to visiting again!

We really liked our stay at Platforma and would stay there again in a heartbeat. The staff was very friendly and the hotel has an attached restaurant that was open till 11 pm. The location is walking distance to tourist attractions and there are a few grocery stores and restaurants around the corner as well.

Beautiful design hotel. Funky looking)

The hotel itself is very nice. Good location to old town (though the streets are currently a bit torn up for renovations, making getting around walkign or by car a bit tough), very clean and modern inside, and a bit artsy. Very nice overall. They oddly require a 100GEL deposit for the minibar, which is not fun, and one person on the staff isn't the most outgoing or willing to help on easy things that'd make the guest experience better (language barrier could be part of it).

Very nice and cool design hotel in the heart of old Tbilisi. Friendly stuff, clean, nice and modern rooms!

Hotel is in good location, breakfast was serve a little slow but food is amazing and staff are helpful..