.

Disappointed that the roof top had no bar, nor shade, and there was no bar in the hotel. Stayed in better Axel hotels.

We chose this hotel as it had a pool, gym, and parking. Keep in mind, if you don’t pay for a balcony view, a lot of the rooms look into other apartments so the rooms feel like you’re in a fish bowl and you don’t get a lot/if any direct sunlight. I was here for 5 nights and we had to move rooms once because the drains emitted a musty smell. Overall, the rooms are clean, albeit a little sterile.

This is a decent budget hotel. Staff is very friendly. We had a few issues that were bothersome like no air conditioning in the gym. It would be dangerous to do an intense workout. The knob on our shower came off as well.

Great stay - very centrally located and easy to walk everywhere. AC was powerful in the hot heat.

This is an Axel hotel so I expected certain amenities and support. The room was great and spacious, as well as finely equipped. The pool area was good but lacked services like food and drinks. There was no rooftop scene to get into at night. Recommendations about bars and nightlife were severely lacking. There were a couple small touches at the pool area, like a small glass of champagne was served once while I was there. Could be an amazing property with a few enhancements being made. Location cannot be beat. The staff was very friendly and helpful!!! The property and area very safe day and night. There were a few restaurants right around the corner with a very local vibe.

A modern hotel well situated for the Eusktren station and a 10 minute stroll from the Old Town. Nice breakfast and very helpful staff.

Excelente hotel, moderno, funcional y con personal muy amable y acogedor, especialmente Danel! A 10 minutos caminando de la playa y centro de la ciudad. Muy recomendable!!! Para volver muchas veces.

Hotel location is good and easy 10 min walk to seafront or old town. Hotel is modern and clean but maybe a bit clinical for our tastes. Room was fairly small and a bit expensive compared to other hotels in Northern Spain. Underground car park was easy to use but you can't pre book it and its expensive (€28pn). There are plenty of bars and restaurants nearby which are popular with locals and much cheaper than the tourist spots in old town

Overall this is a great property. The staff are courteous, helpful, and friendly.

Not worth the price. Spend your money elsewhere and enjoy real amenities and good service.

Ok location (15 min walk to Old Town). Hotel was very modern and clean. Room was comfortable. Layout works for a couple (not a lot of separation between bathroom area and bedroom). In an older residential area so views from the room were mid. Parking garage was tight. Had to park in city deck first night (€29) because hotel garage was full.

Wonderful hotel and lovely staff who were always helpful. Excellent location with everything you need in close walking distance. Rooms were spacious and well kept, and breakfast buffet was always delicious.

We had a lovely, relaxed stay and the plunge pool on the roof was a delight. Highly recommend

Lovely staff and a good location for wandering around San Sebastián good facilities like a gym and a roof terrace. Only issue is the rooms are quite small. Perfect for a couple of nights

Great facilities and excellent customer services. Well located, chilled ambiance, very welcoming. We had some issues with the bed being on hard side our usual comfort sleep but staff were propmpt in providing a mattress topping. The only negative aspect was parking charges being quite steep. I would definitely recommend the hotel.

No bathrobes Parking very expensive

Modern, very clean, well maintained hotel with excellent staff and good facilities (spa was a nice extra included in the price). Only minor criticism was functionality of the room - not enought space for hanging clothes and not enough sockets (can't use the hairdryer in front of a mirror and can't plug in the kettle anywhere convenient).

This was a very pleasant stay - the rooms and big and clean and the hotel staff is soooo wonderful. I love the quirkiness of the rooms and amenities. You can tell everything is designed to make you feel comfortable and welcome. The spa downstairs is great too! There’s location is good - it’s about 10 minutes from the train and the beach and 20 minutes to the old town (by foot). There’s some things around the hotel, like a few restaurants but mostly it’s fairly quiet area. The rooftop was slightly disappointing - I thought it would be more lively, with a bar or something but overall when I stayed it was mostly an older crowd. The restaurant only does breakfast too, which I wasn’t expecting. Overall I felt comfortable and at home in this hotel!

The staff was so friendly and helpful! They gave lots of great recommendations! It’s a 15 minute walk to old town but we enjoyed the location! Very quiet at night.