The hotel was not there anymore. For the past three years apparently.
Customers support has not replied to me which its very unprofessional. Still waiting the response.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia