All was good; hot water in the shower would have been nice.

We stayed here for 1 night after a long flight from the US. We were heading to Mombasa the next morning The front desk lady was courteous, kind and very helpful. Her name was Maureen. I would recommend the management recognize her for her customer service I would definitely stay here again

The price is good, staff are excellent, it is about 5 miles from airport not 2 miles. Beds are very old and not comfortable

Everything w As fine except there was not hot water in the shower. That has been the case also other times I have stayed there. It would be nice if that could be fixed. Otherwise all was fine.

I enjoyed my overall experience. I love the people and their care.

I advise people to be very careful when booking here as the payment given at time of reserving is NON-REFUNDABLE even if you rebook

If you’re used to staying at a hotel in Africa, this place is perfectly fine. If you think you’re traveling in America, you may be disappointed a bit. I stay in this place every time I go through JKIA. They pick me up at the airport, for a nominal fee. Maurine is wonderful at the front desk. Other helpful people carry my bags. The bed is adequate. Have plenty of warm water for the shower.

Its is clean safe and the staff are great. Big shout out to the maid who was of great assistance

The property DOES EXIST AND EXPEDIA IS COMPLICIT AS THEY REFUSE TO REFUND PAYMENT TO A PROPERTY THAT DOES NOT EXISIT!!!!

Perhaps not fair to haver high expectations at this price but the place is just very poorly maintained with nothing that breaks repaired or replaced

I love the customer service. It was exceptional. Nothing to dislike

Stayed twice over a 7day period at this comfortable and well run hotel close to the airport. The staff were friendly and helpful. Rooms were clean and well maintained with amenities. Onsite restaurant has a wide selection for bfast, lunch & dinner and were well prepared. Thank you.

I didn't like the mosquitoes. But the staff tried to kill them

Great customer service

Close to airport. No noise around. Sheets and towels were clean. But, Maitainance is not proper. In the room AC not functioning. Changed room but AC was less efficient. SpringBed was not good. Bathroom was smelly. Hand shower holder missing. Hotel is ok for an overnight stay at reasonable price.

Finishing is not up to standard, Shower is very low quality and rooms are numbered strangely. For one or two nights yes you can stay here! Friendly staff

Is nice

The shuttle service worked very well for the group. However, breakfast was not included even though our reservation was for breakfast. Be sure to confirm this before you book otherwise you will have to pay twice.

Nice hotel

This hotel does not have water for a shower, I am not talking about the water being cold but there was no water. There was not a single drop of water in the tap. This was a waste of money. I had to book a different hotel to have a shower. Terrible experience.