Friendly staff

The staff on checking in weren’t too friendly and rushed through all details - we had to ask to repeat some details. He didn’t know we had pre-paid for buffet breakfast so had to find details of booking to show him. The staff on in the morning were totally different; very friendly and helpful. Room fairly clean overall.

Room was clean, staff were friendly. No restaurant but it was easy enough to get food from the bar which i thought made it feel more relaxed

Staff fantastic, very clean and enjoyed 💯

Great location near cruise port! Clean hotel! Great local restaurants

Staff welcoming. The room was clean and warm. Ideal for an overnight stay after an evening out in Southampton.

Room was good, staff great, car park expensive.

The room was great with two double beds and two tv’s for each bed, very clean and modern and a good location for our visit to the mayflower theatre

Good place, closed to bus station

Staff, clean room, close to shopping.

Staff was great! Room was good…!Only negative was room was too hot & couldn’t adjust heat…

clean room.

Excellent staff

Great quiet room clean modern, great value for money

Comfy, quiet rooms. Friendly staff. Great bar.

Excellent, would definitely recommend

Lovely stay, clean hotel and friendly staff.

Friendly reception staff . Room was. Lovely and clean . Hotel in a great location

Clean Tidy. Seamless check in. Lovely bar

Fabulous rooms, fabulous service, convenient and great it welcomes dogs too.