Staff are very friendly and attentive, they made my birthday stay special. Very clean hotel, in a fabulous location. Great breakfast included too!

The staff were all friendly and welcoming. The room was lovely and very clean and the breakfast plentiful and varied. The location is excellent and I would recommend this hotel.

Location, location, location! Hotel staff were helpful before our stay booking a restaurant for my birthday and telling us the nearest bus stop. The room came across as bland and there were not enough hooks or shelves to put our stuff away. The lighting was dim especially in the black painted bathroom. Someone previously mentioned the towels were substandard, I agree, they are frayed and very worn. The room was quiet at night, comfy beds and there was a nice breakfast .... but no seville marmalade available? It would have been nice if the hotel had acknowledged my birthday somehow, most hotels do as I always go away for it. It doesn't take a lot to make someone's day more special. We arrived at 1.30pm and our room was ready but they wanted €20 if we wanted to access our room before 3pm, so, we went and had lunch somewhere for a couple of hours. Bit cheeky! There is only one usb charger in the room, free water is topped up daily in the room which is nice and there is coffee available all day. I would recommend this hotel purely for the great location where everything is very walkable from.

The entrance of the hotel is lovely with sofas and a couple of rooms to relax in, along with a mezzanine library. You can help yourself to tea, coffee & iced water there anytime. The reception staff were very friendly & helpful and stored our luggage until our room was available and then again after we checked out until our taxi arrived. The room was spacious, spotless and very comfortable with a beautiful view of the Giralda. The breakfast had a great variety of food on offer, and afterwards left over pastries and small savouries were put across next to the tea & coffee for you to help yourself at any time of the day. Finally it is in such a great location - 5 min walk from the cathedral & the Alcazar - it is hard to fault the hotel.

Nice hotel in the old town with a lovely breakfast and great view from the rooftop patio.

Nice room. Great location. Breakfast was a nice bonus.

Lovely friendly hotel. Perfect location. Staff incredibly helpful. Wonderful breakfast Thank you

Staff are excellent and very helpful, hotel in excellent location for sightseeing

Absolutely top drawer….complete convenience and an amazing view from the pool area, I suspect on of the best. Had real concerns that the rooftop would be too busy but quite the opposite. Fabulous bar service up there at reasonable prices and even asked who our favourite artist was so they could play music through the system whilst we enjoyed lavender gin cocktails…..seriously superb and unbelievable value 👌thanks to the incredible staff

all good and staff very helpful

👍

Staff was wonderful! Helpful & cheerful! Loved the breakfast buffet and coffee! Rooftop area with lounges and tables & pool was perfect late afternoon and for enjoying the moonlight on the Cathedral. Loved it! we’ll be back!

The staff were tremendously helpful with activity suggestions, recommendations for dining, and car rental. A variety of options were available for breakfast. Room was not huge, but big enough. Location is excellent.

Inconsistent hot water in shower but otherwise, our stay was great! Sergio at the reception was very helpful

We loved the breakfast buffet (looked forward to the different savory + sweet bites every morning), friendly staff, and sunsets on the rooftop terrace! Location is perfect for exploring Seville's main attractions such as the Cathedral and Royal Alcazar. It was very hot throughout our 4-night visit so wished the air-conditioning could be turned on higher after coming back from a long day in the sun - that said, it was not a problem after settling in and the eco-friendliness is so appreciated. Our room was very comfortable and clean!

Truly Exceptional – A 3-Star Hotel That Feels Like So Much More From the moment I stepped into the building, I was completely blown away. For a 3-star hotel, this place far exceeded every expectation. The reception area, though not huge, is absolutely spectacular—stylish, modern, and immaculately presented. It gave an immediate sense of quality and care that set the tone for the rest of the stay. What truly made this experience unforgettable was the staff. Without doubt, the most helpful and genuinely welcoming team I’ve ever encountered at any hotel. Sergio, Joanna, and others went out of their way to make everything perfect—friendly, attentive, and always ready to assist with a smile. And then there’s the rooftop. A stunning pool with panoramic views stretching across the city, including a breathtaking view of the cathedral just a stone’s throw away. It’s the kind of place you could spend hours relaxing, soaking in the atmosphere above the city. I honestly can’t recommend this place enough. It may be rated 3 stars, but in every way that matters, it delivers a 5-star experience.

This boutique hotel checks all the boxes. Great location, very nice rooms with a safe, mini fridge, air conditioning, and an incredible fresh breakfast with a large variety of items. The staff were all helpful no matter what our questions were. The pool was a great little retreat from the midday heat.

We recently enjoyed a wonderful 3-night stay at Joya del Casco, a beautiful boutique hotel perfectly located just a stone’s throw from Seville’s magnificent Cathedral. From the moment we arrived, the experience was exceptional. We were warmly welcomed by Elena, a charming receptionist, who not only made check-in a breeze but also took the time to give us a detailed overview of the city’s highlights. Her recommendations for local restaurants were spot on, and we thoroughly enjoyed each one we tried. Our room—and the hotel overall—was beautifully designed and immaculately kept, offering a perfect blend of comfort and style that made our stay truly memorable. Breakfast each morning was a delight, with a generous and varied spread. We were greeted by another stunning receptionist whose warm hospitality and effortless poise made us feel incredibly well looked after. One of the standout features of the hotel is the rooftop pool, which boasts breathtaking views over the city—a perfect spot to unwind after a day of exploring. Seville is an amazing city, full of life, culture, and history. When we return—and we most certainly will—Joya del Casco will be our first choice. We couldn’t recommend it more highly.

Staff was very friendly and helpful. Building and rooms were beautiful. Location was super.

Was one of the best run, friendly hotels we have stayed at. It was quiet and peaceful despite being located near to so many good restaurants and the stunning cathedral. Breakfast was excellent with some variation each morning.