We booked two nights at this hotel. We contacted the owner on whats app to let them know about our stay. We got in reply that they were not in the island at the moment, they were in vacation... so we couldn't able to stay at their place. We had to booked somewhere else, since then we haven't got any news from them, no apologies and no refund ! We called two times Hotels.com to let them know and try to join the owner as well few times without answer, this is not professional at all !!

One of the most unique hotels we’ve ever stayed in. Got in around noon the first day and walked the grounds and hiked in the afternoon. Decided to have dinner both nights at the property and it was amazing both nights. I highly recommend eating all your meals at the property (breakfast was included). Just take cash with you to pay since there are no atms/credit card readers in the caldera town. Also, we found that most of the atms in Sao Felipe, the airport town, were out of cash. Jenniñha at the hotel, who was also the cook, coordinated with a guide to take us up the volcano early the next morning and also set up transport back to the airport for the following morning. This was a top notch personalized experience at a great price.

The property lies in the volcano valley, with amazing view, a bit isolated from the Cha village, but quite close to the new road and end of the trek (coming down from the volcano) (but the owner though will be happy to help you to get a aluguer/ colectivo), so I recommend you to book the transportation in advance. The view of the volcano is simply awesome, and the owner is super nice and helpful. The place is simple, but super clean and modern. The dinner & breakfast super rich and delicious. And to top up the conversations with the owner and meeting her family were a bonus :)

Une exelente adresse, un cadre magnifique et un service au top

Nice and isolated location, great for pictures and for trekking around. Friendly and welcoming hosts with home made foods.