N***a
Transit
9.1
/10
Reviewed 2 day(s) ago
Not soundproof and noisy DJ every night, but okay for this price.
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Opa Hotel Palembang
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Overall Ratings & Reviews Opa Hotel Palembang
Traveloka (1,587)
8.5
Very Good
From 1,587 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Opa Hotel Palembang
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Staff Friendliness (63)
Bedroom (63)
Ambiance (58)
Bathroom (54)
Hotel Area (46)
Distance to City Center (44)
Accessibility (44)
Surroundings (42)
Taste (41)
Room Space (40)
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Traveler Reviews Opa Hotel Palembang
Number of reviews per page
20
40
Customer reviews
DF
Dwi F. F.
9.7
/10
Reviewed 1 week(s) ago
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. Dwee F.F., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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Verified Traveler
Leisure
9.4
/10
Reviewed 1 week(s) ago
I was initially given a room with a water leak, and was told about it and immediately replaced. However, I was given a room with a broken key card, and I had to call the staff repeatedly to get in. However, the staff responded quickly and opened the room. Thank you to the staff who had to go back and forth to open the room. 🙏
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Accommodation's Reply
18 May 2026
Dear Guests, This is OPA Hotel Palembang. Thank you very much for staying with us. We are especially grateful for your detailed and positive review. We are delighted to hear that you were satisfied with the front desk and restaurant service, the quality of the food, the smart TV, the pool, sauna, and fitness center facilities. We also appreciate your satisfaction with the guest rooms, air conditioning, shower facilities, and Wi-Fi. Thank you for your understanding regarding the use of the barcode scanner. Your valuable feedback is invaluable in helping us to provide an even more comfortable stay for our guests. We look forward to welcoming you back to Palembang. Thank you again for choosing OPA Hotel Palembang. Sincerely, OPA Hotel Palembang
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r
rara
Business
8.5
/10
Reviewed 2 week(s) ago
Everything is ok and it's scary if you park in the back, it makes you nervous
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Accommodation's Reply
16 May 2026
Dear Ms./Mrs. Rara, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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MP
MUHAMMAD P.
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, the food is delicious.
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Accommodation's Reply
11 May 2026
Dear Mr./Mrs. Muhammad P, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***N
Business
9.4
/10
Reviewed 2 week(s) ago
Comfortable, lots of food around.
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Accommodation's Reply
10 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
Business
10.0
/10
Reviewed 3 week(s) ago
Business trip, recommendations
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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NG
Ndowet G.
10.0
/10
Reviewed 3 week(s) ago
It really makes the comfort grow back
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. Ndowet G, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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A***I
8.5
/10
Reviewed 4 week(s) ago
Steady and comfortable, good service.
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1 people find it helpful
Accommodation's Reply
02 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
10.0
/10
Reviewed 4 week(s) ago
The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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SM
Serli M.
Staycation
8.5
/10
Reviewed 4 week(s) ago
Highly recommended, there's Netflix, but it's a shame there aren't any drinks.
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Accommodation's Reply
28 Apr 2026
Dear Ms./Mrs. Serlie M, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***i
8.5
/10
Reviewed 4 week(s) ago
The staff are all friendly, satisfactory, the rooms are also okay, there are no problems, the price is affordable.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
Business
9.7
/10
Reviewed 6 week(s) ago
Recommended for those who are currently or will be going on a business trip or traveling
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3 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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RC
Romi C.
9.7
/10
Reviewed 7 week(s) ago
Good, comfortable to live in too
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Accommodation's Reply
09 Apr 2026
Dear Mr. Romi C., Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. This review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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f
febriyanti
Staycation
6.8
/10
Reviewed 7 week(s) ago
Cleanliness should be improved. The pool is only open until 3 p.m., which is a shame. Breakfast lacks variety, with porridge and eggs missing.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Febriyanti, Warm greetings from OPA Hotel Palembang. Thank you for your review and feedback. We apologize if the cleanliness, pool opening hours, and breakfast variety did not meet your expectations during your stay. This feedback is very important to us, and we will immediately contact the relevant teams to improve cleanliness, check facility opening hours, and add more variety to the breakfast menu in the future. We sincerely hope to welcome you back to OPA Hotel Palembang for a better experience. The Management, OPA Hotel Palembang
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Verified Traveler
Staycation
10.0
/10
Reviewed 8 week(s) ago
Everything is okay, service is okay, room is okay, comfort is okay...
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Verified Traveler
9.4
/10
Reviewed 8 week(s) ago
It's quite worth it for the price, but the only downside is that you can't get the hotel slippers when you're there.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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I***h
8.5
/10
Reviewed 8 week(s) ago
Very comfortable and complete facilities, the pool also has hot water
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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D***i
Business
8.5
/10
Reviewed 9 week(s) ago
Nice room, close to food stalls
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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A***n
10.0
/10
Reviewed 9 week(s) ago
Very impressive and very comfortable.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Number of reviews per page
20
40
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