Hotel is well maintained, staff if very very helpful especially the manager is an xcellent person

Stayed here 3 separate times and every time the staff were friendly and attentive, the breakfast was good, the rooms were spacious and clean and the beds were comfortable. It is well located and great value. Would definitely recommend.

All went well. Very happy but a bit expensive for what it offers

Room was better than the photos. Staff were helpful

Very convenient and easy for me to make my way through the city and then back to the airport. Very friendly staff.

The group I was visiting Kenya with was all attending a rock and roll festival called we’re loud. This place was conveniently located near all the venues. The staff was very friendly, and helpful. The 24 hour dinning on the ground floor truly saved my life when we arrived late at night.

Good stay

The staffs were very nice. The facilities is excellent.

I really enjoyed my stay and would stay there again. The facilities and staff were fantastic.

Friendly and accommodating staff. This will be my first choice in Nairobi.

The staff at the Prideinn is amazing. Me and my traveling companions will definitely return. The cleaning staff and concierge staff did a great job, the restaurant is also amazing.

I liked everything about the hotel. The staff were excellent. The welcome juice was to die for. I ntended to stay longer but i was forced to move to a different hotel coz the IT department left all sports channels on mute over the weekend. And so i couldnt watch sports on mute in my room. I had to leave.

Amazing staff excellrnt service

Good location for going around in Westlands.

Thanks

Welcoming

Staff were very professional especially the front desk

Everyone was so helpful and friendly. Food was great. There is a bar next door that can get pretty lively at night with loud music so just FYI. I stayed in room 202 one night and needed ear plugs.

This small,quaint and clean hotel is located nearby plenty of malls and restaurants. There is actually a bar next door and a great Indian restaurant across from it as well. The staff and security here are absolutely lovely. Eunice at the front desk was very helpful. The restaurant had amazing chefs and food. I was blown away by the attentiveness of everyone.

No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.