5.6
Fair
From 929 reviews
Cleanliness

6.0

Room Comfort

5.4

Location

6.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Airport Suites Hotel

Number of reviews per page
20
40
Top reviews
Marlon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was extremely small and window opened to hallway. Free shuttle from airport but $10 to return to the airport.
Keisha
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was friendly, courteous and the meals were delicious!
Kyle
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was here for a 24 hour layover. This hotel has the worst food service and barely call it food I sent it back and they did nothing in return. I went hungry and just ate at the airport.
Steve
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The service was not up to stand , there were no face towel , no glasses or coffee in the There were no hanger foe clothes , when ask was told they donot supply tbose thinga You had to ask for water and towel I donot tecommend this place to any one Not foe rhw price yoy are paying .the bed are not queen size
Donald
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s securely protected, quiet and clean
Neisha
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I traveled from the US and had to make a last minute booking due to an emergency and the staff was very accommodating. My room was comfortable, clean and exactly what I needed during my stay. Very affordable and highly recommended 😊
Jamar
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Security wasn’t attentive to the front gate. Room needs to be updated. Room door wasn’t align to the door frame
laknle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

poor wi-fi service television content not good no local news poor quality rooms
Verified traveler
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I was comfortable but other guests very inconsiderate i think hotel need to remind guests there are others staying there as well Rooms need windows that can open don't always want to be in air condition. One sided tint on windows so that curtains can be opened. Upgrade the seating around the pool area. Restaurant needed. And taxi service as with experience some TTRS don't know the area and so unwilling to pick up from there. Overall i was comfortable. Staff very accommodating, approachable, the palce was clean. House keeping was always provided.
Read More
Selema
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I could not check in 3pm like advertised but I was rushed to check out! And one lady was very rude!
Quincy
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean
Natalie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The surroundings are nice but the rooms are small, and was not ready when we arrived, the tv in our room was not working and the walls are not sound proof enough bc we were able to hear the couple next door from coughing to brushing his teeth, overall it’s a place for 1 or 2 nights stay..
Preston
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I will do this again.
onett
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent stuff and communication. Very clean
Josephine
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The unavailability of food on ygr compound otherwise great stay
Tessa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable, affordable, convenient. Staff was very accommodating. Excellent customer service. We appreciated it.
Claude
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good
Rachelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, airport shuttle was easy to coordinate. Staff were welcoming and friendly.
dwight
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wa great
Nardia
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff at the front desk was very rude. I was not informed that the airport shuttle only operates at certain times for the return trip to the airport. Also there is a $15 USD minimum to purchase snacks - I was not informed of this prior to my stay either. These things NEED to be included on your website and on Expedia.com.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved