SAZI RESIN HOTEL Bui Thi Xuan - Free Nails Hair Wash

Explore SAZI RESIN HOTEL Bui Thi Xuan - Free Nails Hair Wash
8.3
Very Good
From 937 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.2

People often mention about SAZI RESIN HOTEL Bui Thi Xuan - Free Nails Hair Wash
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Bedroom (41)
Distance to City Center (40)
Bathroom (39)
Staff Friendliness (37)
Room Space (37)
Surroundings (35)
Hotel Area (29)
Wifi (28)
Check-in/out Time (28)
Accessibility (26)
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Traveler Reviews SAZI RESIN HOTEL Bui Thi Xuan - Free Nails Hair Wash

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40
Customer reviews
T***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The reception staff were very attentive and dedicated. The hotel is right in the city center, so it's very convenient for getting around. I will definitely come back next time.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful 9.7/10 rating and for your kind words about our reception team. We are delighted to know that you appreciated our attentive service and convenient central location. Your support is a great encouragement to our entire team. We look forward to welcoming you back to SAZI Resin Hotel and making your next stay just as comfortable and enjoyable! Warm regards, SAZI Resin Hotel
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Nguyen X. L.
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8.5
/10
Reviewed 2 week(s) ago
The room was clean, and the staff were helpful.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you very much for your 8.5/10 rating and for sharing your positive feedback. We are delighted to know that you found your room clean and appreciated the enthusiasm and helpfulness of our team. Your kind words are a great encouragement for us to continue improving our service and providing a comfortable stay for every guest. We look forward to welcoming you back to SAZI Resin Hotel on your next visit to Ho Chi Minh City! Warm regards, SAZI Resin Hotel
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm so happy.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you so much for your perfect 10/10 rating! We are truly delighted to know that you had a great experience at SAZI Resin Hotel. Your wonderful support is the greatest motivation for our team to continue providing attentive service and a comfortable stay for every guest. We look forward to welcoming you back soon! Warm regards, SAZI Resin Hotel
M***y
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 week(s) ago
The room was dirty, and the staff were unfriendly. The air conditioner was very noisy, and the old bed linens were quite itchy. The exhaust fan was incredibly dusty, and the hand sanitizer dispenser had residue on it.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you very much for sharing your feedback about your stay. We apologize if anything did not meet your expectations. At Hotel Sakirejin, we promptly address your feedback. Regarding your comments about cleanliness and facilities, we have forwarded them to the relevant department and instructed them to make improvements. Specifically, the issue of damaged linens has been resolved. The hotel has replaced all linens as part of our regular maintenance schedule. Your valuable feedback is crucial to improving the quality of our service. We look forward to welcoming you back again. We will strive to provide even better quality service in the future. Thank you. Sincerely, The Sakirejin Hotel Team
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X***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
The hotel is quite close to the center of District 1, within walking distance of the Independence Palace. The rooms are spacious, however the lighting isn't very bright and there are no windows. The bathroom is well-equipped but has small cockroaches. The Wi-Fi is fast, and if you book a room with breakfast included, you get a free hair wash/spa treatment. The staff are friendly and helpful.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you so much for sharing your feedback about your stay and for rating Saz Resin Hotel a high 8.7/10. We are delighted to hear that you were satisfied with the location, room, Wi-Fi, service, and friendly staff. Although the standard room you booked did not have windows, we used soft yellow lighting to create a warm and pleasant atmosphere. Regarding your report about insects, the hotel immediately contacted a professional pest control company and is currently investigating and implementing appropriate measures. Your valuable feedback is invaluable in improving our services. We hope to welcome you back again. Thank you. Saz Resin Hotel
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Nguyen T. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
I booked a room but the bus was delayed. I asked the hotel to help me change the date, but they refused. They just took the money and wouldn't refund it. They're being incredibly difficult.
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7 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you very much for your valuable feedback. We apologize for any inconvenience caused. George Lasin Hotel would like to clarify the following: Your booking is non-refundable and non-changeable according to the sales channel's policy. We understand that your arrival was delayed due to travel issues on your arrival date. During this time, the room was already booked for you and could not be sold to another guest. Although we do our best to accommodate all guest requests within the scope of our policies, we cannot arbitrarily change the booking terms of the sales channel. Therefore, we hope your feedback fully reflects the actual situation. Thank you for your valuable feedback. Sincerely, The George Lasin Hotel Team
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G***t
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Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 27 week(s) ago
A cockroach flew around the toilet, so we had to commit bug killing. Heavy baggages must be carried through steep upstairs from the street to the lobby, while any car/taxi can only stop across the street, not directly in front of the hotel. Breakfast is limited and starts at 6.30, and there is no take away breakfast service for early morning flights.
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8 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely appreciate your comments and are sorry that some aspects of your stay did not meet your expectations. Regarding the cockroach, we have already arranged for a professional pest-control company to inspect and treat the property to address the issue thoroughly. For luggage assistance, our bellman is available to help guests carry luggage from the vehicle to the lobby. As cars can only stop across the street due to the one-way traffic regulations in this area, we understand that this may be inconvenient. On your arrival, our bellman may have been assisting another guest upstairs, which may have caused you to miss this service. Regarding breakfast, our current take-away breakfast service is available for large groups with advance requests, as this allows our kitchen team to prepare it properly in advance. Thank you again for your constructive feedback. We will continue working to improve our facilities and services for a more comfortable experience for all guests. Sazi Resin Hotel team
V***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 31 week(s) ago
Overall, everything was terrible, from the reception staff to the room which was very dirty and filthy, nothing like the pictures. I hope everyone reads the reviews before renting to avoid having a bad experience like mine.
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7 people find it helpful
Nelly
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
I was well served by receptionist Lyn and the room was very clean and fragrant.
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3 people find it helpful
K***h
icon-origin-TRAVELOKA
7.6
/10
Reviewed 36 week(s) ago
We booked a Deluxe room, it looked beautiful in the pictures, but when we arrived, we were given a room without a TV.
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4 people find it helpful
V***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 37 week(s) ago
The rooms were dirty and unsanitary, the bed linens were unclean. The staff sat around gossiping and scrutinizing customers. The only good thing was the security guard was helpful and assisted with carrying luggage. Otherwise, everything was terrible. The staff had a bad attitude and just went through the motions.
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5 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you very much for sharing your feedback about your stay. We apologize that the room and service did not meet your expectations. We value your comments regarding cleanliness and staff behavior and have investigated and taken appropriate action. SAZI Resin Hotel has taken disciplinary action against staff who violated service standards and replaced staff who did not comply with the hotel's long-term service policy. We are pleased to hear that you were satisfied with the response of the security staff. Your valuable feedback is important for improving the quality of service and customer experience. Thank you. From SAZI Resin Hotel
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L***e
icon-origin-TRAVELOKA
6.3
/10
Reviewed 37 week(s) ago
The hotel is centrally located. Everything is decent. Perhaps the price is reasonable given its central location.
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7 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you very much for sharing your valuable feedback about your stay at Sasresin Hotel. We are delighted to hear that you were satisfied with our excellent location and reasonable prices. Sasresin Hotel is committed to continuously improving our facilities and services to provide a better stay experience for all our guests. We look forward to welcoming you back again. We will do our best to provide you with a pleasant experience on your next visit. Thank you. From Sasresin Hotel
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M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The staff were very enthusiastic and friendly. Both security guards were cheerful and provided excellent support to guests. My husband and I were very satisfied with our stay here.
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2 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you so much for sharing your feedback about your stay and for rating Hotel Saz Lezin highly at 8.5/10. We are delighted that you were satisfied with our friendly, welcoming, and dedicated staff, especially the service from our security personnel. Your satisfaction is a great encouragement for us at Hotel Saz Lezin to further improve our services. We hope to welcome you and your family back for your next stay. Thank you again. From Hotel Saz Lezin
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s***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 39 week(s) ago
Okay for just a place to sleep. But the cleanliness of the sheets, pillowcases, and blankets needs a lot of improvement. They were unclean, had holes, and were wrinkled. The staff was okay, not bad, and the service was good for a hotel at this price. Breakfast was okay if you could eat it, but the rest wasn't very appetizing. There's a water dispenser, but no free manicures or pedicures. Only one person per day gets a hair wash, and it's just a wash and blow-dry. The location is within walking distance to clothing stores, a fun walk. The WiFi signal is very weak on higher floors. The good thing is there's an elevator and hot water in both the shower and sink. Improving the linens and laundry would be great. There aren't enough pillows; it's difficult for people who sleep on their side.
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3 people find it helpful
Accommodation's Reply
30 Sep 2026
We’re glad you were satisfied with our staff, service, convenient location, and facilities. Regarding the linens, we would like to share that the hotel has just completed a full replacement of all bedding and linen items, and we have also changed to a higher-quality laundry service provider to further improve cleanliness and hygiene. Each bed is now set up with 4 pillows to provide better comfort for different sleeping preferences. For our complimentary services, each room is offered one service slot per day — either hair washing or nail care, rather than both services. We truly appreciate your feedback and will continue to upgrade our facilities and improve our service quality to provide an increasingly comfortable experience for every guest. Regards, Sazi Resin Hotel
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janie c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Strategic location, close to everywhere, many places can be reached on foot, ordering Grab is also easy.
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vu thi m. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Stay 2 nights and get free hair washing but it's a bit perfunctory :)))
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8 people find it helpful
luong t. t.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 50 week(s) ago
The male staff or the son of the hotel owner on the night shift is very Trinh Thuong Can check the camera at 6am on October 13, 2025 for details!
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4 people find it helpful
Vy Thu a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Quality ok. Clean room, friendly staff. Very convenient location for traveling.
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6 people find it helpful
Q***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
New hotel, convenient, good price, friendly
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6 people find it helpful
L***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 59 week(s) ago
I swear this is the worst hotel in the center of District 1 I've ever seen 1. I booked 2 rooms: 1 room with air conditioner not working - 1 room with air conditioner leaking 2. The receptionist was rude. When I complained, they argued 3. The room was not clean, they moved me to another room because of the air conditioner problem. However, they did not clean the room: the refrigerator still had the old customers' glasses of water intact 4. The food here is terrible: the beef stinks - not fresh 5. Other hotels change the bed sheets every day - here they say they only change them once every 3 days. You should consider the hygiene and cleanliness here After complaining, the receptionist promised me that the manager would contact me, but until I checked out, there was still no call I swear this is a terrible hotel - and you should not come here to have an unsatisfactory experience from both the service and the staff I booked a room for 3 days. Spent a lot of money but the service was terrible I also booked a room and paid for it, but even the receptionist had a bad attitude. No apology. Passing the buck 1 star for both the service and the staff. Too bad
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19 people find it helpful
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