People often mention about Collection O Hotel Pasar Baru Heritage
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Distance to City Center (129)
Bedroom (109)
Accessibility (108)
Ambiance (96)
Room Space (96)
Bathroom (91)
Surroundings (90)
Staff Friendliness (86)
Check-in/out Time (67)
Wifi (63)
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Traveler Reviews Collection O Hotel Pasar Baru Heritage
Number of reviews per page
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Customer reviews
MD
Muhammad D. A.
Staycation
8.5
/10
Reviewed 1 week(s) ago
Next time I will come here again, strategic location, just a little bit of cleanliness.
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s***a
Staycation
8.5
/10
Reviewed 1 week(s) ago
The view is good, cheap, suitable for staying if you are visiting Bandung and want to go to Braga.
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j***a
8.1
/10
Reviewed 4 week(s) ago
The staff is friendly, but the facilities are lacking, such as the shower gel is out of stock and not refilled, there is only one towel and it is dirty.
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A***g
Staycation
8.4
/10
Reviewed 4 week(s) ago
Honestly, the place is truly comfortable, even though Bekasi is also known as the Red O. Overall, the staff is friendly, but it's a shame that the room water heater takes a while to turn on.
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2 people find it helpful
LH
Leni H.
Staycation
9.7
/10
Reviewed 5 week(s) ago
I've stayed here four times. It's comfortable, strategically located, and everything is totally worth it. I'll definitely be back. One of the recommended hotels in Pasar Baru that's still affordable.
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1 people find it helpful
M***n
9.1
/10
Reviewed 6 week(s) ago
The room was comfortable. The only downside was the hotel's location, as the reception area is directly on the 7th floor. Those who have never stayed here before will likely find it difficult to find their way in. However, the room's cleanliness and comfort were good. The only downside was the reception area's access. Another issue was that when I asked for directions to the hotel, I was met by a very rude security guard. He seemed indifferent and uninterested. The security guards could improve their customer service.
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4 people find it helpful
Verified Traveler
8.9
/10
Reviewed 8 week(s) ago
The hotel is strategically located near the city center. The room was adequate for the room type we chose. However, check-in is at 2:00 PM, but check-out is at 12:00 PM. Please be mindful of the bathroom, as our room was clean but a little smelly.
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10 people find it helpful
I
Irayuliana
Leisure
7.8
/10
Reviewed 8 week(s) ago
There's no restaurant, breakfast is just a box of rice, no drinks in the room, the AC isn't cold, and the room smells. We bought a stela to make it smell nice.
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6 people find it helpful
F***i
10.0
/10
Reviewed 9 week(s) ago
It's so cool, highly recommended for those who want to explore Bandung. It's close to the city center, thanks to its central location.
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Hendro Y.
9.1
/10
Reviewed 9 week(s) ago
I really like staying in hotel rooms. Cold AC. Love.
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Verified Traveler
Leisure
8.1
/10
Reviewed 9 week(s) ago
Guests who complain less, the hotel is very suitable for you and your family.
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2 people find it helpful
M***d
Business
6.5
/10
Reviewed 13 week(s) ago
In the photo and in the original it is very different :)
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3 people find it helpful
A***d
8.2
/10
Reviewed 13 week(s) ago
Okay
Room is a bit cramped
Reception staff could be friendlier
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3 people find it helpful
Z***a
Transit
8.3
/10
Reviewed 14 week(s) ago
Suitable for those who need transit accommodation, parking is still paid for privately, not a hotel facility, the bathroom water runs smoothly, hot water works, the AC is cold, but the room smells a bit musty, coincidentally got a room that can see the city lights at night, the staff is very friendly, for this price it is quite good and don't expect more, guys.
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3 people find it helpful
Syamsa Y.
Transit
10.0
/10
Reviewed 14 week(s) ago
Just as usual, practical and comfortable
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1 people find it helpful
A***I
10.0
/10
Reviewed 15 week(s) ago
Very comfortable, every time I check in I always do it at this place
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5 people find it helpful
WS
Wina S.
7.0
/10
Reviewed 19 week(s) ago
I am not comfortable with the hotel
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3 people find it helpful
Verified Traveler
Transit
8.8
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly, I have stayed there many times but unfortunately I stayed with 2 people but only got 1 towel, asked again for the reason that it was out of stock. If there were 2 towels but I asked for extra, it would still be reasonable to say they were out of stock, but this time I stayed with 2 people and only got 1 towel. When I entered the room, the room smelled of urine. Breakfast was in a box, the rice was hard, I don't know what time it came, the food was bland, no taste at all, it felt like eating in a hospital.
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5 people find it helpful
r***a
Business
5.9
/10
Reviewed 22 week(s) ago
Dirty towels, dirty mattress, uncomfortable, can't sleep, want to rest so can't.
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7 people find it helpful
vv
virna v.
Transit
8.1
/10
Reviewed 22 week(s) ago
The hotel is located above Pasar Baru, so the area is very crowded, perfect for those who want to shop there.
Parking is paid by the hour! There's no policy for hotel guests, as other places charge a flat rate, so you're definitely wasting your time there.
I happened to get a corner room, so it was spacious because it was rounded and had a mountain view.
The bed was comfortable, and the pillows were in good condition. The sheets and blanket were a bit worn.
The air conditioning was very cool and comfortable.
The only downside was the toilet smelled musty, the door was rotten, and the hot water didn't come out, so I had to shiver in the morning when I showered.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia