Overall Ratings & Reviews SANA Berlin Residence

Great room in very nice and modern hotel. Loved the pool and spa area. Fastest and smoothest elevator I have used. The staff we interacted with were friendly and professional and we would definitely stay there again!

Apartment room was good, well equiped and clean. The hotel was nice, the staff helpful and the food excellent. The only issue we had was the room was very warm overnight despite advertising rooms were air conditioned it was not available (told it is not switched on until it gets to a certain temperature).

The staff was very helpful. Big apartment. The location is very good, just next to U3. Many restaurants around, Kadewe, many shops. The neighborhood is very quiet.

Good

Hotel is in a great location for exploring Berlin, close to transport, shopping and eateries. Underground parking was convenient and restaurant meals were above average. Unfortunately the apartment we booked wasn't available when we arrived, and whilst we received an upgrade, the provided room didn't have all the facilities that you would expect from a suite. Staff were extremely helpful and apologetic for the inconvenience and provided assistance when they could to compensate for the error. Would happily stay here on our next visit to Berlin.

We rented 2 rooms, a two bedroom unit through the hotel itself, when hotels.com said none were available, and a 1 bedroom unit through hotels.com. The two bedroom unit had a European washer/dryer combo in the room which was extremely convenient, although as is typical it took a long time to completely wash and dry a load of dirty laundry. Based on the hotels.com listing, we thought there would be a washer/dryer in the one bedroom unit, but there wasn’t. Nevertheless, both units were large and very comfortable, including a large bathtub/shower. The location was across the street from a U-Bahn station which made access to the rest of Berlin very easy and also across the street was a Donner kabob shop which our taxi driver said had the best donner kabobs in Berlin. They were excellent and very filling. Further down the street was a wonderful Lebanese restaurant, which had some of the best Middle Eastern food we’ve had. The breakfast buffet at the hotel was plentiful and tasty.

Nice clean rooms, friendly staff, good location.

Amazing hotel.. would come back!

All staff were very friendly and helpful. We had a lovely stay here and enjoyed access to the small pool and excellent transport links. Great location for moving around and seeing different points of interest.

Great location for Schoeneberg and also for Ku’damm/Zoo.

Lovely hotel, clean and modern, staff lovely. A little remote from main shopping areas and main tourist attractions.

From arrival, all staff were welcoming and engaging. The hotel and apartment was very well appointed, clean and always someone around attending to make sure everything was just so. The spa was small but always clean and tidy and amazing views of the city while relaxing. Will definitely be back.

We stayed at the residence part. The room is very comfortable for a family.

Great stay at this residence while visiting our son in the city.

A stay with very mixed feelings. Overall, the hotel is modern and nice. The room itself has all the amenities we needed. However, front desk was unfriendly (mainly Mr. P), room decently clean (could have been a little better). Very disappointing was the black mold in the shower and the 100% polyester bedding - get ready to sweat! For a 4*S hotel, one should expect more.

Great place to stay if you want two bedrooms, Also a great kitchen, although we did not use it. Fantastic staff at check in and rooms clean and well sized wiith good cupboards and two bathrooms which were both good. The only minor issue was the pillows, i asked for more supportive (memory foam) pillows but they did not have. Overall i would definitely stay there again.

Very approachable and friendly staff. The room was very large with a washer/dryer in the room which is very convenient.

Virkelig ren og pæn lejlighed. Perfekt rengøring og store rum.

Das Zimmer war in Ordnung. Die Parkmöglichkeit in der Hotelgarage sehr schlecht. Schranke öffnet auch bei besetzter Garage. Einmal drin keine Wendemöglichkeit, eng und insgesamt eine Herausforderung. Wurde auch von anderen Gästen so angesprochen.

Die Unterkunft ist zu empfehlen und das Zimmer hatte für uns als 4-köpfige Familie richtig viel Platz mit 2 Bädern. Das Frühstück war sehr gut und auch der Pool- /Saunabereich war gut. Einziges Manko war das überfüllte Parkhaus in dem kein Platz mehr frei war. Ansonsten empfehle ich das Hotel.