Overall Ratings & Reviews Grand Hotel Victoria Concept & Spa, by R Collection Hotels

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect

Fantastic staff and hotel! Will for sure pick this spot on Lago Como

The staff, property, spa and amenities were all 5 Star. One of the most impressive resorts with every detail accounted for. I highly recommend.

The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.

Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje

This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.

The service was impeccable!

From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.

Amazing staff Perfect location Beautiful property

From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.

Great place. Top shelf hotel in a great part of the region

Equipe maravilhosa, o spa mais fantástico que ja visitei e um café da manhã inesquecível

Very clean, very professional and kind staff. Great restaurant on the property and fantastic views

Great stuff, thank you

Great hotel One of the best

This hotel is AMAZING!! Best one we stayed at during our trip around Europe. The service is honestly 6 stars. They are so on top of everything. The hotel itself is stunning and very spacious. They also have the most incredible spa facility that us truly a hidden gem so pack a bathing suit. It’s free for hotel guests to use and it’s unlike anything I had ever seen. Super easy to get over the water to Bellagio so I would for sure stay here again. In my oppinion, it was the nicest hotel in Como.

What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!

We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.

Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.

Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.