This property held my passport because THEIR point of payment wasn’t working so I couldn’t pay a cleaning fee, you have the option of leaving your ID as security deposit for the 2 keys and I did that, at check out I turned in both keys so I should have got my passport back. That cleaning fee had nothing to do with my passport and especially their out of order payment system, mind you, my airport transportation was waiting outside with other travelers in the van for over 30 min! I even had to be outside earlier and the night shift lady was doing too much!