Se están tardando mucho en enviarme.mi factura

Clean room and spacious, the staff was always nice, the breakfast has variety of options, the parking is convenient, its in a very nice zone of the city about 20 minutes from the center of Merida

Van drible Luis was an excellent servicié Frontdesk excellent roo Celan Room not too good, since the 8 stay days floor has nene with many air in the bathroom, sale air in the same place al days, need to improve Thank you for all the warm stay

The staff were incredible. From security, to front desk, to housekeeping, everyone went out of their way to be helpful with anything we needed. We stayed a week for my son’s wedding and it was very conveniently located to the mall and many local restaurants. The rooms were spacious and very clean. Also felt very safe, as you have to have scan your key and can only get off on your floor.

Spotless room. Helpful and professional staff. Delicious breakfast

Great stay!

Excellent hotel, services and staff

Muy buen servicio y atención

Great hotel. Great staff. The breakfast is presented beautifully, I just didn't care for it. However those coffee / Latte machines are clutch. The little shopping store is nice. My dog is sorry she got sick you guys were very nice about it and I'll never forget and will use you often because of this.

All the hotel staff were very professional, friendly, and attentive; they were always looking out for our needs. My room had an amazing view, and the hotel is very conveniently located near plazas and restaurants.

clean room, good staff, good breakfast

One elevator didnt work, causing delays to yo to youre room or going down

Staff was great. Room lacked water pressure and no real hot water.

Muy impecable y muy cortés el personal muy amable.

Everything! Awesome stay

Todo acorde con nuestras expectativas

Great breakfast . Hotel staff was friendly and location was clean. Great A/C , comfortable bed . We thoroughly enjoyed our stay .

Nice place

Ya teníamos la habitación pagada y al llegar nos dieron un cuarto adaptado para silla de ruedas, pedimos cambio pero nos comentaron que ya habían dado todos los cuartos regulares. No tenía vidrio la regadera y se salía toda el agua al resto del baño dejandolo resbaloso.

La habitación muy bien, el servicio excelente