My family, including our 1 year old daughter, had an incredible stay here. Moud and Hassan gave us 5 star service. We would love to come back again.
Jamie
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
I loved being in this beautiful place. The small team works very hard to take good care of the guests. As a solo traveler I felt well looked after. They helped arrange my transportation from and to the airport which made things a lot easier for me, especially arriving in Morocco for first time. They also helped arrange a hammam spa treatment - it’s convenient and comfortable that the spa is on site. Possibly my favorite part was the roof deck — such a peaceful place to spend the afternoons into the sunset.
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Hayat
Leisure Family
6.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Our room did not have quick access to hot water. You would actually wait a minimum of 15 to 20 minutes for the shower water to get warm.
The breakfast is below average. Very limited choices
The receptionists are friendly
Isabelle
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Thank you Abdo, Barahim and Mohammed for the great stay!
Miss Nicola
10.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
The most amazing stay at Riad Janate, as a solo Traveller feeling safe is a priority and I felt safe and well assured by all staff at the Riad who went above and beyond to make sure my transfers arrive even dropping me off to places and I’m so grateful, they were always on hand if I needed anything. The room was beautiful with the most amazing view of the Riad, breakfast was lovely and the chicken TAJINE for dinner was 10/10 I will be definitely be returning 100%
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Simon
Leisure Family
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
The smell of the place was beautiful. The staff were extremely helpful. Marrakech is a maze so be prepared!
Mehak
Leisure Family
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Riad Janate is a beautiful Riad, definitely up to the 4* mark! We were given a beautiful, large room to share between 3. The staff went above and beyond to help especially Mohammed who arranged a beautiful birthday surprise for my mum! Spa facilities are great and breakfast was great too, it was a shame we could not eat much as our flight was very early and we had to leave!
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Janeth
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
This place is beautiful and the people there are amazing! I would definitely stay there again they are very welcoming and helpful!
Sheena
Leisure with Friends
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
All of the staff was amazing! Saide, Abdo, brahim. They all helped us by walking us to and from the road, ordering taxis for us, keeping in contact with the taxis so when they dropped us off one of them will be there to pick us up. They were all amazing!
lilliana
Friends and Family Family
10.0
/10
Reviewed 178 week(s) ago
Hotels.com verified review
Great Customer service, I wish I remember the name of every person who helps us at the riad like mouad everybody smiles and is always willing to help.
it is a beautiful Riad. every detail on the decoration was delightful to see.
If you really want to have a real experience at la medina,
this is a great place to stay.
Verified traveler
Friends and Family with Friends
8.0
/10
Reviewed 205 week(s) ago
Hotels.com verified review
If you value sleep - don’t go there. The windows are inward bound and you hear everything other guests and staff is doing/talking about.
The rooms are nice and clean, great comfy bed - unfortunately a bit dark (also with the electrical light) and smelly without the air conditioning on.
Very nice and friendly staff and very pretty and cosy area in front of the pool. We rather hang out there, then in the room.
When checking out they tried to charge us extra fees and taxes, although this is already included in the hotels.com booking price. I managed to get this removed from our bill.
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Shelina
Leisure Family
8.0
/10
Reviewed 206 week(s) ago
Expedia Group verified review
Staff are excellent. They couldnt do more for you. Always helpful but we found service during bfast slow. The drivers they use are one of the best esp Hamza.
Riad is beautiful with lots of character. Beautiful ambience. Loved staying there except for last excursion when timings ntt kept and we missed sunset and one person did not get dinner at the desert.
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Verified traveler
Friends and Family with Friends
8.0
/10
Reviewed 216 week(s) ago
Hotels.com verified review
Overall I had an amazing experience at the Riad Janate. The staff were amazing and very helpful. Our suite was beautiful and the bathroom was huge but the bed was very firm. My only complain was everything at the Riad was charged in euros, which I find a bit odd as I am from the UK, they did convert to the local currency but as it was already in euros I felt I was being charged more.
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Issam
Leisure with Children
10.0
/10
Reviewed 219 week(s) ago
Expedia Group verified review
Property is a gem. Everything is rated five stars. I will be returning everytime i am in Marrakech. This is 10 times better then any hotel.
Catalina
Friends and Family with Friends
10.0
/10
Reviewed 338 week(s) ago
Hotels.com verified review
I had a great time at riad Janate! The place is beautiful, just as the pictures show! Different magic spots, great food and a wonderful view from the rooftop.
The haman and massage were amazing, as the breakfast!
nesrin
with Partner
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Merhaba ilk karşılama ve otel resimlerdeki gibi idi.Odamızda güzel temizlenmiş ve memnun kaldık.Ancak sabah kahvaltıda gelenler ile resimlerde görünenler arasında ciddi fark var.İki tane ürün getirip parça parça kahvaltı ettirdiler ve talebimiz üzerine bunlar geldi.Kahvaltının daha geniş menü olması gerekiyor.Çalışanlarında buna göre servis etmesi lazım.Bundan memnun kalmadık.
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affaf
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Le riad est Incroyable, décoré avec goût, propreté irréprochable. Un des plus beau riad de la Médina !!
Service au petit soin avec personnel discret et agréable. Merci pour cette qualité... je reviendrai sans hésiter.
claus
Friends and Family Family
10.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Fantastic nice Riad with excellent service and food. Beautiful renovated.
Mélanie
with Partner
6.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
Le riad était très beau dans l’ensemble mais sa localisation n’est pas du tout recommandée pour famille / amies / couple. En effet, je déconseille de sortir le soir (après 20h) car de nombreuses personnes mal intentionnées vous disent que les routes sont fermées dans le but de vous guider vers une impasse et vous voler. Le quartier est très pauvre, sale, et les fréquentations laissent à désirer. Éviter de séjourner à la médina.
Le personnel est très sympathique malgré tout, et le riad est joli à découvrir. Merci
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David
with Partner
10.0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
El mejor Riad del mundo mundial. El alojamiento es increíble. Uno de los mejores hoteles/alojamientos en los que hemos estado. Sin duda, lo mejor de todo ha sido el trato recibido por el personal. Hacen todo lo posible para que te sientas a gusto y para que tu estancia sea toda una experiencia inolvidable. Las habitaciones, el desayuno, el hammam, la piscina… y también el intercambio cultural con el personal del hotel. Una gran experiencia muy, muy, muy recomendable.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia