I travel around the world for business, and this hotel has a bad customer service. There’s a lack of training and leadership. Towels and bathroom was dirty and dust everywhere. Restaurant food was the worst and expensive for the quality offered. I’m not coming I don’t recommend HPlus hotel. Bad customer service will keep people from returning to this place. When I booked this place it was the most expensive hotel in town, that’s why I booked, expecting the best of Palmas, but was disappointed.
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BRYAN
Leisure Family
10.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
Property is great
Christian G
Business
8.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Nice hotel
ricardo
Business
8.0
/10
Reviewed 185 week(s) ago
Hotels.com verified review
Otimo hotel para viagem a negócios. Quarto amplo, com bom banheiro e extremamente limpo. Os travesseiros poderiam ser mais confortáveis e de melhor qualidade. Recomendo.
Fernanda
Business
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Restaurante com pessimo cardapio. Comida ruim, veio gelada
Ana Lucia
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Tudo ótimo, mas importante criar mais opções de check out late, haja vista os voos de madrugada
VIRGINIA
Business
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Buen Servicio
Girlene
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Estadia muito boa . Hotel bem localizado .
VIRGINIA
Business
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Buen hotel en Palmas
VIRGINIA
Business
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel bueno . Buen servicio .
REINALDO
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Esteve boa minha estadia, o restaurante do hotel deixou a desejar
Felipe
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
bom
Wellington
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
O Hotel novo, mas o café é repetido, poucas variedades e proteínas, para o preço da diária de mais de 500 reais.
Elison
Business
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel muito aconchegante e com ótimos serviços.
No checkout me relataram o consumo de um doce e uma água, itens que eu não consumi. Fiquei constrangido ao ter que relatar o fato ao atendente no balcão ao lado de outros hóspedes. Na minha opinião, o conferente do hotel precisa ser mais atento na conferência.
VIRGINIA
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Todo muy bien. El mejor hotel en Palmas
Verified traveler
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel bom e confortável.
Bruna
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Ótimo hotel, eu voltaria com certeza
Ana
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Provavelmente o melhor hotel de Palmas no momento, quarto muito espaçoso, cama confortável, espaço para trabalhar, chaleira elétrica, frigobar, poltrona, vista, ótimo cafe da manhã. Conta com piscina e academia.
Ivania
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Ótima,pena que a cidade não tem muitos atrativos
Luiz
Business
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
O quarto ficou dois dias sem fornecimento de água, pias e descargas não funcionavam. Chuveiro apenas no segundo dia ligaram a água quente, porém essa saía fervendo e deveria ser utilizada para tomar banho e inclusive para escovar os dentes em pé no Box. Não solucionaram o problema a contento, dando sempre previsões não cumpridas de retorno do fornecimento.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia