Overall Ratings & Reviews SureStay Plus Hotel by Best Western Humble

Everything was good.

Nice room and location.

Very comfortable stay. Clean and quiet. Friendly desk people.

Nice hotel, clean, good staff and breakfast, and affordable.

Nice

Beautiful facility! Friendly and helpful staff, comfortable room.

BEWARE!!! This hotel has bed bugs & the staff was not concerned at all!

Everything was good

Wonderfully put together

Gtrat

When I got there thet said I needed to put a $100 deposit in cash to assure that I would not smoke in the room. I said put it on my credit card and they insisted it must be cash. It was refunded to me at check out but if you are going to book a room be advised to bring cash. I travel a lot and no hotel has ever asked me for cash. The customer service was fine but really it is next to I-69 and not quite at all. The area is less than prime with a gas station and an adult store as neighbors. I would not stay there again.

Front desk asking for cash deposit 💵 have never asked for a deposit ever to be paid by cash anywhere in the US over 50+ stays a year traveling They did issue a refund

Requires $100 cash deposit. Didn't have the cash and was told to use the ATM. The ATM didn't work. Ending up calling the supervise and they put they charge the deposit on the credit card after arguing for 20 minutes. Never had to put a cash deposit on any hotel stay before.

Enjoyed the stay. Very Friendly customer service!!

Check in was a breeze! Friendly staff

Excelente

Staff was wonderful

Great place to stay, clean and have a great breakfast

It was a great experience nive clean place. Great customer service

Very Nice