The staff at MIMARU Osaka Shinsaibashi WEST impressed us with their heartfelt hospitality. Their prompt and helpful support when we had issues with our tour booking was also greatly appreciated. Special shout out to Rai and Jake for their assistance. The room was spacious and comfortable. There are many eateries nearby, a Family Mart just beside the hotel, and a supermarket (with collaboration for 5% discount) a few minutes' walk away.

Nice room, decent location, near subway stations and aeon food hall. The staffs are amazing. Hailey and Gaga were really nice and helpful during my stay.