First time staying here. Hmm, there was a lost and found, but there weren't enough items. So, I didn't take them all. It's okay because the items I needed were the ones I needed, but since I was told from HK there were only other items, it wouldn't be a problem if I didn't take the others. By the way, a non-smoking room for smokers like me requires a bit of hassle, going out of the lobby to smoke.

The room was really nice, the service was friendly. Next time I'll go there again

The bathroom area is mostly rusty and damaged, the hanging cupboard is also damaged.

Who are the contractors and architects? I want to blacklist them so they don't harm other building owners. The bathroom's cleanliness is substandard, with water stains everywhere. The bathroom door has no handle inside. The washbasin table is tilted. The lighting is a bit confusing; it's either very dark or very bright. The LED ceiling lights should have separate switches. The bed is hard for me. It lacks bounce.

The staff is friendly, and extending your stay is really easy.

It's comfortable, but the room and bathroom are a bit smelly and not very clean. It might be better in the future. The TV needs to be fixed again because the picture is a bit blurry. Thank you.

Overall, it's very good and highly recommended. The hotel is located in a residential area, making it very safe. There's a coffee shop in front of the hotel. The room is quite spacious, but the lights can be a bit loose, causing them to occasionally turn on and off. The bathroom is quite spacious, but there are no tissues available, and the towels aren't replaced (we also forgot to mention that they should be replaced). Keep growing, Samana Residence

awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Friendly staff, great location close to Sanur and shopping mall.

There's an elevator so you don't have to carry your suitcases when checking in/out. Unfortunately, the room's cleanliness is lacking, especially the bathroom smells strongly of toilet. When you check in, it looks like the room hasn't been occupied for a long time. The blanket is itchy, but fortunately, there's ventilation so the smell can dissipate. Complaints about the flickering lights can only be read on WhatsApp. There is a housekeeping service but you have to request it. After calling housekeeping, it's a bit better, although the toilet smell is still there.

no towels, dirty room sheets with lots of stains and a bit smelly.

The water smells of rust, the bathroom is far from clean.

There is only one table and it is small, not suitable for girls who have lots of knick-knacks, there are no hangers in the bathroom. The refrigerator and AC are cold, the hot water also works well

All the staff are friendly... extraordinary... full of smiles... and clean

Good ..........................

Please improve the cleanliness, sis. The first time I entered the room, the sheets were dirty and smelled of men's bodies. The bathroom and toilet were really dirty, as if they had never been cleaned. The windows in the room were also dirty. I wanted to complain and ask for a replacement, but I was too lazy to go through the hassle. As a result, I enjoyed my 2 nights stay. I didn't regret it, it was comfortable, but the cleanliness of the room was terrible.

Comfortable, friendly staff, close to tourist attractions and places to eat, clean rooms, bathroom equipment is still lacking, privacy is maintained, smooth wifi, safe room

Friendly staff and easy access close to city center

For someone who loves calm and peaceful, this is the place.

My charger is lost, please look for it.