Premier Exclusive Guest House

Explore Premier Exclusive Guest House
8.4
Very Good
From 808 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about Premier Exclusive Guest House
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Bedroom (41)
Ambiance (39)
Staff Friendliness (38)
Bathroom (35)
Distance to City Center (34)
Surroundings (31)
Room Space (31)
Accessibility (30)
Family Friendly (28)
Wifi (26)
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Traveler Reviews Premier Exclusive Guest House

Number of reviews per page
20
40
Customer reviews
J***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My family and I stayed here for three nights in the Family Suite. If you're traveling with your family, make a reservation because it's fully equipped: cooking facilities, a refrigerator, a wardrobe, and more. The two beds are plenty big enough for four people. I'll be back someday.
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3 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
We apologize for the staff's lack of responsiveness. The TV wouldn't turn on throughout our stay, claiming the sensor was blocked or something. We request that the staff be more supportive of our customers and provide better service in the future. Thank you.
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2 people find it helpful
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean, comfortable, good staff, friendly service.
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1 people find it helpful
L***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The staff was rude, the TV wouldn't turn on, instead of being fixed by the staff, the customer was told to wait. When they arrived at the room, there were no towels. When they asked for towels, they told them they had limited supplies. The refrigerator was clearly dead, the thermometer wouldn't turn, they told them to wait until it cooled down. It's funny that if someone breaks, they say it's broken instead of being told to wait. They even charged an extra 50,000 rupiah for checking in 30 minutes before check-in time. Very unsatisfactory in many aspects 😂
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3 people find it helpful
F***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
All is well, no problems. Keep it up.
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2 people find it helpful
Wiwin K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The place was nice and comfortable. It just so happened that the AC in the room wasn't working properly, so it wasn't very cold. Hopefully, it will be better in the future.
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7 people find it helpful
A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The staff is not very friendly, but the place is comfortable.
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8 people find it helpful
N***l
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
At that price, it's quite expensive because the facilities are substandard. The TV has no signal, no Wi-Fi, a clogged sink, and a broken wall clock.
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6 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Okay, just missing a bolster and the sheets need to be changed, the bathroom needs some freshener
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2 people find it helpful
Ika N. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Book a family room, which includes two rooms and two beds. The amenities are very complete, including a heater, refrigerator, and microwave. Highly recommended for affordable accommodation.
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7 people find it helpful
A***f
icon-origin-TRAVELOKA
5.6
/10
Reviewed 29 week(s) ago
The receptionist was completely unfriendly, the service was very poor, and the AC in room 301 was broken. I couldn't sleep and wouldn't wake up even after repeatedly ringing the doorbell.
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11 people find it helpful
E***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 31 week(s) ago
The admin is sleeping, sir, not responding, the service is not good, the swimming pool is dirty and not cleaned.
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7 people find it helpful
S***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Cheap, quite clean, only small dirty spots, the pool is cleaned frequently.
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6 people find it helpful
A***O
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The hotel staff is very friendly. The place is nice and not noisy.
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5 people find it helpful
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
The staff is friendly, the rooms are clean, the bathrooms are also clean, there is a swimming pool area.
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3 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Friendly and comfortable, also clean. Close
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8 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Comfortable, steady, impressive, want to come here again
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5 people find it helpful
Tria I. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
the best, if I go to Yogyakarta, I'll come here again
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7 people find it helpful
L***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 38 week(s) ago
If I’m not already booked for 4 night I will only stay for 1 night
3 people find it helpful
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Dina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
For a low price, the facilities are quite complete. So far, so good.
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6 people find it helpful
Number of reviews per page
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