We really liked the proximity to the parks and museums. The overall neighborhood is very safe and clean. The facilities are just as nice and the staff are extremely friendly.

Excelente

Great location great service very clean price was good I Love It For a short visit was great

The room as expected, very clean, spacious and comfortable. The staff was friendly and breakfast enough to keep you going. Wonderful location near excellent restaurants and shops. It was perfect for my purpose and will come back again! Keep up the good work!

Friendly staff and comfortable room.

Fresh breakfast. Lots of restaurants nearby walking distance. Recommend La Bikina at night with mariachi band

Nuestra experiencia en este lugar fue terrible de principio a fin. Al llegar, nos asignaron un cuarto que no tenía agua caliente. A pesar de reportarlo de inmediato, no nos dieron solución hasta el día siguiente, por lo que pasamos un día entero sin poder bañarnos con agua caliente. Cuando finalmente nos cambiaron de habitación, el nuevo cuarto apestaba fuertemente a cigarro, a pesar de que el hotel presume ser “libre de humo”. Pedimos otro cambio y, aunque el tercer cuarto al fin tenía agua caliente, la televisión no funcionaba. En general, el servicio es deficiente, la atención lenta y las instalaciones dejan muchísimo que desear. No se preocupan por la comodidad del huésped ni por resolver los problemas con rapidez. Definitivamente no recomiendo este lugar bajo ninguna circunstancia. Hay muchas mejores opciones en la zona, con mejor servicio, limpieza y mantenimiento por el mismo precio o incluso menos.

would repeat

Absolutely Terrible. Bed was dirty. Air conditioning did not work at all. The hot water in the shower was faulty. No toilet paper in the room.

Loved it will stay here again

Excellent place to stay even for business or tourism

Me encanto quiero regresar

We liked the staff at the front desk and the ability to interact with them personally with questions and advise on various topics.

Complaining: Cold shower Breakfast not included

Elevator did not work, but they assisted with luggage. They have to keep in top of its maintenance.

Not a good hotel… not hot water, tv not working, first room was “smelly” and safe box was locked. On top of all that elevator was broken . Staff was helpful and accommodated me on the first floor… Overall this hotel is over rated

Amazing

This is where I would stay if I go back to Mexico City. The hotel is spectacular, comfortable, in a very nice area, close to everything and the staff is as friendly as you can find.

Great spot in the city in a lovely part of town. Helpful reception team. Not sure if they have a turn down service here but nobody came on our second day (which is fine) but then the next day someone burst into the room at 8:30am which wasn't great.

The staff was very friendly. Many restaurants within walking distance and very safe