9.0
Exceptional
From 487 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Tru by Hilton Eugene

Number of reviews per page
20
40
Top reviews
SHANA
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was very good. Hotel is nice & in convenient area. Was very clean and well-kept. Only negatives I would say is staff was not really the friendliest, there is no pool & there wasn’t a big selection of hot foods for breakfast. But room was good, beds were comfy!
Cherelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

👍
Tim
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
Kenneth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was like new and very, very clean.
Christie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was extremely attentive and helpful. Room was comfy. The property was modern and conveniently located.
Ronnie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean room, great staff. Overall it was a good stay and we will be back
Rebecca
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really enjoyed that the river walk was just across the street. Alyshea at the front desk was always so nice! Room was a little small with not much options for sitting comfortably.
Suzanne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was clean comfortable and just right for a visit to UofO. The air conditioner had a high pitch sound, so bring earplugs
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean, great basic amenities, small perfect gym.
Tracie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is a real gem! It feels outside the downtown, but was a 5 minute drive to Michael Knight Arena.
Nanette J
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Spotlessly clean, comfortable room! Very quiet! Friendly, welcoming registration.
Adrian
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Paid $375 to stay for parent's weekend/marathon in room 501. It is WAY SMALLER than the pictures imply. A king sized bed took up almost all of the room but they still squeezed in a desk and chair that forced me to basically crawl over the bed to get to the door or bathroom. The bathroom was small and could have accommodated a normal sized shower...but they opted for a tiny shower that sounded like it was on its last leg. We asked if we could check out a half hour late (because we were doing a half marathon) and they said the manager had forbidden any late checkouts. It was Sunday and did I mention almost $400?? Felt nickel and dimed and duped into staying in a shoebox. Did I mention there is no closet, just some hangers on a pipe?? LAME.
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Kara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was very nice and helpful. The breakfast was great. The lobby area with tvs and pool table is great. I will definitely stay there again.
Susanne
icon-Business Family
Business Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Really enjoyed staying at this hotel. Friendly staff and a welcoming environment in the lobby.
Dori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It exceeded my expectations…
Rick
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good hotel
Kai-Lynn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Didn’t care for the breakfast.
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I had never heard of Tru by Hilton but I was impressed. The room was clean and spacious. The complimentary breakfast the next morning was really good. The lobby / seating area had a modern casual feel. I really liked the vibe of this hotel.
Abel
icon-Business Family
Business Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40