7.6
Pleasant
From 3 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.0

Meal

6.0

Location

6.0

Service and Facilites

6.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Republic Plaza Serviced Apartment

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tran V. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 242 week(s) ago
The handling staff is extremely unprofessional, and is like defrauding customers. On the first day, customers do not come, nor call to ask if the time is up or whether or not to come. The second day came, my bocking was a 3 bedroom apartment. I gave me the 1 bedroom type while I bocking I said 5 people. When I checked in, I wasn't the type of room I set. I went down to meet the receptionist, I said, I know you will come down and laugh. The second time I changed the room to 2 bedrooms, not my type bocking, I was getting annoyed now. Down to say the receptionist, it was changed for the 3rd time to a room with 3 bedrooms. and staff are only smiling except for customers. Next ... a while later, I went down from my floor, 14th floor, and the elevator did not accept the card, I had to call the security guard up and down to get off. and then after a while. Check in the room, there is not any 1 glass of water to drink, not even a glass of water to brush teeth. in the kitchen, there is a full kitchen pot, but there is no bowl, chopsticks, or basketry. The receptionist called to hurry up and bring up 2 temporary sets. until the next day, thinking it was peaceful, I was asked by the receptionist to change my room to a twin room, of course I disagreed, then asked me when it was off, I said at 12 o'clock he turned off like bocking, you told him As soon as possible help me, I need room. I started to reach the climax of my frustration, as if I were being kicked out of my room for a rent. of course i don't agree Right after that, the receptionist still went up to the place to ask me to change room, I disagree, then the receptionist also called the manager to change room. I'm even more bloody, generally not satisfied at all with the service of this hotel. extremely pressing.
Read More
Translated by Google Icon
See original
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved