At check-out, they wanted to charge us for bringing a laundry bag for our dirty clothes, which is usually fine at other hotels. So, I was forced to unpack my suitcase even though I'd been hurriedly waiting for a Grab, but the items I left at the hotel weren't confirmed. Oh my, location was the only factor, and the room wasn't cleaned daily, even though I'd booked for five days.

I missed my flight and had to rebook. My flight wasn't until 10 PM, so I booked a temporary room here to rest and leave my luggage while waiting for my flight. I found the room relatively clean; however, when I closed the door to go out, it somehow wouldn't lock. The location is very convenient for sightseeing in Da Nang, with a view of the Dragon Bridge.

The staff were friendly and helpful, the location was central and convenient for entertainment, dining, and shopping. The hotel rooms were clean. I will definitely return.

Great stay, great location, will be back

The bedroom is a bit small, compared to the picture, the reality is a bit old, enthusiastic staff, close to the center

Enthusiastic staff, room with beautiful view of Dragon Bridge. Will come back :)

Staff was very friendly and helpful.

The receptionist cleaned out the extra bed room at 12 o'clock when the late check out fee had already been paid. When checking out, they suspected that the family had taken the laundry bag, and asked to check the luggage again. What kind of customer is a 4-star hotel to suspect that such trivial things were missing? After not caring about that trash, they even beat it up, what use was it? They wanted to charge and were willing to pay. Some people stopped watching. I was very upset, unhappy, and disappointed when I decided to stay at such a good hotel.

I'm not impressed with the service staff here! The reception attitude is not warm, they don't even bother to carry suitcases or open the hotel door for guests, the parking lot in front is charged, there is no parking lot!

Friendly staff, hotel right on the river near Dragon Bridge. Room is not soundproofed well. Everything else is ok.

The location is in front of the old town & activity center, night market & around many restaurants, cafes, spas. It's just that the bathroom doesn't use a shower box, so it's wet after bathing & slippery & there's no special place to put soap & shampoo.

Love the location of this hotel. The view towards the river and the Dragon Bridge is amazing. The room and amenities are very cozy.

Very convenient to stay in here.

Small and noisy room, poor soundproofing. Normal breakfast, few dishes. My experience was not good so I will not return to Haian.

Enthusiastic and dedicated staff with customers Take care well, behave skillfully Nice room view I had a very comfortable vacation here and really liked my hotel Delicious food everyone

clean, nice view, friendly, enthusiastic

Good, you should choose, everyone. Had a good experience

Strategic location, the room view is really good, for breakfast, add more to the halal menu, drinking bottles are too small, you could add a dispenser in the hallway near the lift.

If I have the opportunity to come to Danang next time, I still want to stay at this hotel. Good price . The atmosphere and staff are very nice

Good accommodation, not expensive, near the Dragon Bridge. Recommended cafe.