The staff were lovely, restaurant was great, but the hotel lacked overall amenities present in almost every 4 star hotel. For example, there were no toiletries in the room and I had to ask for tooth paste which I was told the hotel didn't have. No pen in the room for writing, which I had to ask for, no slippers or robe. While none of this is a deal breaker, these small items are so common place these days that I never pack toothpaste or slippers for my trip and I was surprised at them not being available.