Aston Kemayoran City Hotel

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Overall Ratings & Reviews Aston Kemayoran City Hotel

Traveloka (1,544)
Other sources (12)
8.7
Very Good
From 1,544 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Aston Kemayoran City Hotel
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Bedroom (64)
Staff Friendliness (59)
Taste (58)
Ambiance (56)
Bathroom (56)
Room Space (49)
Hotel Area (48)
Variety (47)
Distance to City Center (46)
Accessibility (46)
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Traveler Reviews Aston Kemayoran City Hotel

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Customer reviews
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Handri I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 hour(s) ago
A highly recommended hotel if you want to go to Jakarta, easy access from Soetta Airport, the environment is not congested like other places in Jakarta.
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P***i
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Leisure
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10.0
/10
Reviewed 3 day(s) ago
The clean condition of the rooms and large beds make staying at this hotel comfortable.
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R***i
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Awesome, amazing, the best
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed your stay with us. Your kind words encourage our entire team to strive to provide the best possible service to all our guests. We look forward to welcoming you back again in the future. Sincerely, Cerila Bertania Sari, General Manager
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Fahmi H.
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
The hotel staff provided excellent and friendly service. Overall, I was satisfied with my stay. A small suggestion, however, is that a children's playground could be added. Room amenities are fine and clean. Drinking water is fully supported by dispensers to reduce plastic use.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Fahmi, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed our friendly staff, the comfort and cleanliness of your room, and the positive feedback we receive from our guests. We are also pleased to hear that the initiative to use soap dispensers instead of plastic bottles was a positive experience during your stay. Thank you for your suggestion regarding the addition of a children's playground. We greatly appreciate this feedback and will take it into consideration for future facility development to provide an even better experience for families. We look forward to welcoming you back on your next stay. Sincerely, Cyrila Bertania Sari, General Manager
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D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Recommended hotels in Central Jakarta
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you recommend our hotel as your favorite place to stay in the heart of Bangkok. Your kind words encourage our entire team to continue striving to provide the best service and experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Cyril Bertania Sari, General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The facilities are very good, the food is delicious and the location is very strategic.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed our facilities, dining options, and convenient location. Your compliments motivate our entire team to continue providing the best possible experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Cyril Bertania Sari, General Manager
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A***F
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The price is relatively affordable for a hotel with luxurious amenities and close to the heart of the capital. Just be prepared to pay 100,000 Rupiah in cash for the key deposit.
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1 people find it helpful
Accommodation's Reply
09 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you found our hotel to be affordable, comfortable, and conveniently located near the city center. Regarding the key deposit, please note that a deposit of 100,000 Rupiah is standard procedure and will be refunded upon check-out. We appreciate your feedback and look forward to welcoming you back again. Sincerely, Sirila Bertania Sari, General Manager
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Great breakfast, friendly staff
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Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed our breakfast and the friendly service from our team. Your compliments motivate all our staff to continue striving for the best possible service. We hope to welcome you back for another pleasant stay. Sincerely, Cerila Bertania Sari, General Manager
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Clean, polite staff, lots of breakfast choices and comfortable restaurant
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Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted to hear that you were satisfied with the hotel's cleanliness, friendly service, varied breakfast menu, and the comfortable atmosphere of our restaurant. Your compliments motivate our team to continue striving to provide the best possible experience for all our guests. We look forward to welcoming you back soon. Sincerely, Sirila Bertania Sari, General Manager
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
very good service
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you were impressed with our service. Your compliments motivate our entire team to continue striving to provide the best possible service. We look forward to welcoming you back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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R***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly and responsive in assisting with the check-in and check-out process, the breakfast is very varied, the bathroom amenities are also complete, there is a hair dryer too.
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Accommodation's Reply
31 Jan 2026
Dear customer, thank you for choosing Aston Kemayoran City Hotel! We are delighted to hear that you enjoyed the friendly and helpful staff at check-in and check-out, the varied breakfast, and the well-equipped bathrooms, including hairdryers. Your compliments motivate all our staff to further improve our service and customer convenience. We look forward to welcoming you back to Aston Kemayoran City Hotel. Sincerely, Cirilla Bertania Sari, General Manager
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E***a
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Staycation
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10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and the food menu is varied and the room facilities are complete.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted to hear that you were satisfied with our friendly staff, diverse menu, and well-appointed rooms. Your feedback encourages us to further develop and improve the quality of our service and comfort for all our guests. We look forward to welcoming you back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Highly recommended. The room is comfortable and clean.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you recommended our hotel and were impressed with the comfortable and clean rooms. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The service from the hotel staff is good, the food menu is varied, the hotel is family friendly.
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2 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed our service, our diverse menu, and the family-friendly atmosphere. This positive review motivates our entire team to continue striving to provide the best possible experience for all our guests. We sincerely hope to welcome you and your family back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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robby s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
I happened to bring a baby, the problem was that the AC couldn't be turned off, even though it was off, there was still AC air coming in because it was central AC. So the baby caught a cold.
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Accommodation's Reply
19 Jan 2026
Dear Mr. Robbie, Thank you for choosing Aston Kemayoran City Hotel! On behalf of management, we apologize for the inconvenience you experienced, particularly regarding the central air conditioning not being able to be completely shut off, which affected your child's comfort. We are deeply saddened by this incident and understand that this was an unpleasant experience. Your feedback is very valuable and we have forwarded it to our engineering team for serious consideration and evaluation in the future. We hope your child's condition improves, and we regret that we were unable to provide you with the best possible stay experience. We look forward to welcoming you back again with even better service and comfort on your next stay. Sincerely, Cyrila Bertania Sari, General Manager
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Ok, delicious and good service
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you were comfortable and satisfied with our excellent service. Your feedback inspires our entire team to continue striving to provide the best possible service. We look forward to welcoming you back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
It's a very good hotel and the staff. The hotel was cozy for family and the staff was also friendly.
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted to hear that you found our hotel very good, cozy for families, and that our staff were friendly. Your kind feedback truly motivates our team to continue delivering the best service and comfort for our guests. We look forward to welcoming you and your family again in the future. Warm regards, Cyrila Bertania Sari General Manager
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Christophorus B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel is comfortable, clean, the breakfast is just right and delicious.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Mr. Cristoforas, Thank you for choosing Aston Kemayoran City Hotel! We are delighted to hear that you found your room comfortable, clean, and the breakfast delicious and appropriate. Your feedback encourages us to continue striving to maintain the quality of our service and facilities. We hope to welcome you back to Aston Kemayoran City Hotel again. Sincerely, Cerila Bertania Sari, General Manager
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Dede K.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
We only stayed one night for a layover from a holiday trip, but we were pleasantly surprised by the friendly service at the front desk. Even though we arrived late due to the long journey, we weren't tired because we were greeted warmly. The room was well-equipped, with a TV that could stream YouTube and a small refrigerator. The breakfast was also very varied and delicious.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel. We are delighted that you enjoyed your stay, even for a short time, and we are pleased that you had a comfortable journey despite the late arrival, thanks to the friendly and warm service from our reception staff. We are also glad that you were satisfied with the amenities in your room, including the TV with YouTube and mini-fridge, as well as the delicious and varied breakfast. Thank you for choosing our hotel. We hope to welcome you back again soon. Sincerely, General Manager, Sirila Bertania Sari
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N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
night view, my suggestion is that the room be cleaner, the food is quite varied, the food is delicious
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! We are delighted that you enjoyed our night view and our diverse and delicious cuisine. However, on behalf of management, we apologize if the cleanliness of your room did not meet your expectations. We appreciate your feedback and have forwarded it to the relevant team for future improvements. We hope to welcome you back for an even better stay experience. Sincerely, Cerila Bertania Sari, General Manager
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Number of reviews per page
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