Grand Kamala Lagoon By Dita Room

Explore Grand Kamala Lagoon By Dita Room
8.3
Very Good
From 527 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.5

Service and Facilites

8.2

People often mention about Grand Kamala Lagoon By Dita Room
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Bedroom (47)
Ambiance (46)
Staff Friendliness (41)
Bathroom (39)
Wifi (35)
Accessibility (33)
Surroundings (32)
Check-in/out Time (30)
Distance to City Center (28)
Room Space (28)
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Traveler Reviews Grand Kamala Lagoon By Dita Room

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40
Customer reviews
M***d
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 day(s) ago
Dirty room, sticky floor, lots of cockroaches, not as per the photo.
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Verified Traveler
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
Too many small cockroaches. Poor hygiene, making sleeping uncomfortable.
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1 people find it helpful
G***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Could you please check the unit again to make sure there are no cockroaches at all?
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H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was very informative.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The city view is great, perfect for relaxing while looking at the toll road, just have to be patient with the property owner 😔 because the response is slow, but the employee is very kind and will take you to the lobby. If you want to check in here, don't hesitate. The room is clean and comfortable ❤️
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2 people find it helpful
W***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
I booked a room for five days, but never got to stay there. The owner couldn't be reached. I asked where I could get the key, but there was no answer. Phone calls went unanswered. Even when I went to the security guard, they didn't show up. Very disappointing.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 27 week(s) ago
The admin was incredibly slow to respond. They even reported a power outage, and no one answered my phone. I was a little disappointed, but that was it.
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3 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Satisfied, the admin is friendly and the room is clean, the bathroom is quite clean, I will be a regular customer of this place in the future.
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R***e
icon-origin-TRAVELOKA
5.3
/10
Reviewed 30 week(s) ago
Extremely dirty and poorly serviced. The owner didn't know it was dirty. I checked in at 9:00 PM. I had already notified the number listed. But at 9:00 PM, the room was horribly dirty.
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+3
1 people find it helpful
Pricilla R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
I've stayed here several times, overall it's good and not disappointing. But this is the only review I've ever given, hehehe, only one thing that's unfortunate, the response is very slow🙏🥹 so that when I want to check in I have to wait for a reply, even though it's already check-in time :( I hope it gets better, sis🫰
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 31 week(s) ago
The sheets were dirty and itchy, the room was really dirty, the floor was dirty, there were loads of small cockroaches, and the bathroom, what's more, had never been cleaned.
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1 people find it helpful
Byas M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good.. Please maintain cleanliness more..
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 32 week(s) ago
The room was full of cockroaches and there was moss on the outside wall. It smelled of cigarette smoke and discarded cigarette butts.
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1 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 36 week(s) ago
The sheets were dirty with lots of liquid stains, there was no wifi at all.
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5 people find it helpful
C***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
:( unfortunately it is not very well maintained, the toilet is too dirty and not cleaned
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B***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 36 week(s) ago
There are lots of cockroaches, the cleanliness is very poor, the toilet walls are dirty and rarely cleaned, there are "smears" in the corners. It's not like before
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4 people find it helpful
Fartika Y.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 39 week(s) ago
The AC is not cold enough and cleanliness needs attention, the staff are friendly and good
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1 people find it helpful
Hardiono H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Ok, quite accommodating, for a short break.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
good.. just hard to contact.
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2 people find it helpful
I***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 45 week(s) ago
Don't book here, the service is not only bad but also don't intend to check in until 8 pm only to be contacted, when you enter the room is very dirty as if it has never been cleaned, the bed base is broken, the owner is difficult to contact. People book for 2 nights but only one night already called to ask to return the key and speak rudely to the customer.
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10 people find it helpful
Accommodation's Reply
02 Oct 2025
Thank you, your bad nature is indeed given what is fulfilled, but instead you want to pretend to be angry, arrogant and rich, it's okay, thank you for your evil comments.
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