SPOT ON 3928 Terrace House

Explore SPOT ON 3928 Terrace House
7.1
Pleasant
From 41 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

6.9

Meal

7.3

Location

7.5

Service and Facilites

7.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews SPOT ON 3928 Terrace House

Number of reviews per page
20
40
Customer reviews
Ahmad I.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 209 week(s) ago
The room given is not suitable. Moved to a room with poor facilities. The bathroom is outside. Asked to increase the room charge when it came. Dirty towels. Narrow room. Waiters are not friendly.
Translated by Google Icon
See original
3 people find it helpful
Wibowo Wibowo
icon-origin-TRAVELOKA
6.0
/10
Reviewed 227 week(s) ago
Hotel staff is not professional. The price does not match the application asking for an additional fee.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Tri H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 244 week(s) ago
The room is very dirty. There are lots of cockroaches on the walls, long worms in the toilet, and centipedes on the floor.
1 people find it helpful
Imam F.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 244 week(s) ago
Dirty rooms, and not according to what was ordered.
Translated by Google Icon
See original
1 people find it helpful
Kinanti Ayu Putri
icon-origin-TRAVELOKA
6.0
/10
Reviewed 257 week(s) ago
I was given a room that did not match what I ordered and paid for. The room type given is the cheapest room (outdoor bathroom and narrow bed). Meanwhile I booked a room above that type. And the service from the officers is also not good.
Translated by Google Icon
See original
7 people find it helpful
Faisal N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 286 week(s) ago
The mattress is hard, itchy, smelly, the pillow smells. There is no TV remote.
Translated by Google Icon
See original
3 people find it helpful
Gina F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 287 week(s) ago
Told to add more fees even though it's a little bit but still not in accordance with what has been paid. While in the toilet a mouse appears, hopefully the service will be fixed later, thank you.
Translated by Google Icon
See original
2 people find it helpful
yuli s.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 291 week(s) ago
Nice, comfortable place, for those who want to rest, you can come here.
Translated by Google Icon
See original
2 people find it helpful
ARLAN H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 291 week(s) ago
the property is okay considering the price. However, the price purchased in Traveloka is below their actual price (in my case, Traveloka Rp 93k, the actual price was Rp 120k). So I needed to pay additional Rp 30k without any prior information. The Hotel suggest I should address the complaint to Traveloka instead of they do so.
8 people find it helpful
Kiki K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 291 week(s) ago
Good clean but the price in the app does not match what is checked in.
Translated by Google Icon
See original
Find this review helpful?
Ari N. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 296 week(s) ago
Clean, fragrant, cheap, the staff is friendly too, not bad for a long break.
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved