Overall Ratings & Reviews Holiday Inn Express & Suites FT. SMITH - AIRPORT by IHG, an IHG Hotel

We stopped in on our way to KC. It was a great stay!

Great room. Very clean and comfortable.

It was amazing, clean, employees courtesy, breakfast excellent

The property was conveniently located within the city. The staff was very pleasant and welcoming. We will definitely stay here again.

The staff was super friendly and welcoming upon arrival. It in a great location and close to everything. Room was bright and clean!

Very clean, employees all helpful and friendly. Very quiet.

Had no issues with the hotel itself. Staff was friendly, clean environment, room is nice, all that is fine there. The hotel shares the area with a restaurant just across the parking lot. I was in town for work, staying Tuesday and Thursday night. Both nights, around 3:40 AM the restaurant has garbage pickup. The garbage truck comes and makes what almost felt like an intentional amount of noise that I can imagine woke up most people on this side of the hotel. Loud BANG BANG BANG of the dumpsters. Not great for getting a good night's sleep.

Everything was good except for the Housekeeping, we had to go down every day and get wash cloths, towels, and bathmat

Very Clean and close to stores and restaurants!

It was very easy to find and the drive from the convention center to here was a straight shot there! We were in town here for a dance comp and needed to just stay 1 night. Room was excellent and the complimentary breakfast was good too! 10/10

Amazing

Clean, friendly staff.

My room was not cleaned once and we stayed for 3 nights. You can hear every little sound through the walls. Other than that it was great.

This property has friendly front desk personnel. The rooms were well lit with ample space for luggage and working. I liked the full length mirror and the fact that the bathroom mirror did not fog up at all. The shampoo and conditioner for the shower was very nice. I did not like that there was no outlet plug on the desk lamp so that I could have the lamp on AND charge my laptop while working at the desk. I had to unplug the lamp in order to charge my laptop while sitting at the desk. The free breakfast was very good with a variety of items to suit different tastes. Overall, this was a very nice property.

Great night sleep

Great

I can't say enough about how wonderful this hotel was!!! From check in, to check out. We arrived it took literally 2 minutes for them to hand us our keys, and the front desk receptionist was an absolute sweetheart. Rooms were very clean, loved the roomy shower and bathroom, and their parking lot was clean and safe. Breakfast was also good The one thing though I must brag about I unfortunately had a women issue around midnight, and went downstairs hoping their little gift shop had feminine products, luckily they did and the gentleman that was working was so sweet, he gave me the box for free! 10/10 recommend, and if ever coming through fort smith, this will be hotel destination.

All the staff was really great!

Great place to stay.

Very nice hotel. Clean, comfortable and quiet.