Overall Ratings & Reviews Penginapan-Ku

The walls of the room are really dirty, used s ***** not cleaned. Even though it smells good, if you see it, it's disgusting.

It's quite worth it for that price to stop by, it just feels smoky especially during the day. Clean too.

Not clean enough, lots of mosquitoes, lots of food close by

The room is okay, uses a fan, the bathroom is outside, the price is cheap, although the room is a bit cramped because the bed is too big. The only thing that makes me disappointed is the service of the receptionist and admin. Because we think we pay cheap so we can be treated in an unprofessional and unfriendly manner. I have 2 points to criticize: 1. The hotel telephone number could not be contacted, this made me panic, because at 10 o'clock at night I was still looking for the right address, fortunately the grab driver was kind enough to help ask people, so I found the right address. After I got there, I asked the lady who was on duty at the front desk, why can't the number be contacted, but the lady ignored me, because she thought that I had arrived, why did I ask again, even though I meant yes, please change the number in the application, but no response Serious. 2. The lady who took care of it also didn't tell me I had to pay in advance in cash, because I booked it and paid at check-in. because I was tired at 10 a.m. at night it just arrived so I didn't get it, finally tomorrow when I checked out I intended to ask, but when I called around no one appeared at the front desk, then someone showed up, then I said I wasn't billed the hotel money means that it will be deducted directly to my credit card in the application? The mas said yes, because it has been answered yes, I think it is clear that it will be paid by my KK, because I have entered my KK and made it a payment guarantee in the application, which is in accordance with the terms of the application, if the guest does not pay directly at the hotel, then the KK will be the hotel fee will be charged. Then suddenly after checking out it took quite a while, I was hired by the homestay admin, I was asked to transfer to his account, then I asked the mas, he said yes if it was deducted automatically from my credit card, yes I objected because I was worried it would also be cut from the application , then said the admin said he guaranteed it would not be charged double. Then I agreed to pay to his account, actually I objected because I was traveling to another place, where my cell phone was also low battery, why not just directly from my family card, anyway I was paid the same. After that, I will give criticism to the admin next time, please tell the guests directly to pay cash up front, so that both are delicious and don't think the guests want to run away, because the guests think that if they don't get billed, it means that they will be automatically deducted from the credit card, because if it's in another hotel, I was billed when I wanted to check in, I thought oh maybe it's the lady who takes care of the opening and holds the money, anyway, the homestay phone number is wrong in the app, she just answers, I don't know. Then instead of saying sorry and thank you for the input, it's like justifying the receptionist, he said, usually the guest already knows and pays immediately without being asked, then if the guest says he has paid via credit card, then the guest knows. It's strange, the guard should have told me directly at check-in, he didn't even tell me, he even looked for it at check-out, no one was there, I also asked the mas who helped lift the suitcase there, the mas said it was okay, it was automatically deducted from the KK. Yes, I'm not wrong, because I was trying to ask before checking out, and anyway, when I was at my home, I also answered okay, I transferred, but when I was given criticism, the answer was not professional. the admin and receptionist are the same, no professional and friendly, and even say you don't need to be paid, just consider it worth my criticism, so I'm satisfied. Wow, that's really good, even though I also want to transfer but I don't want to be criticized. I'm complaining because of your attitude that you can't accept criticism, even though it was clear that your receptionist was not pro and unfriendly from the start but instead I was the one who seemed to be accused when I said I had paid via credit card, even though I told the man who was on duty because I don't know where it was at that time the receptionist, I said as above, that I said, is this expected to be deducted from my credit card which I guaranteed in the application when placing an order, the mas said yes, so I consider it clear! The application that writes the rules like that, if you don't pay up front, it will be charged at the family card. It's really weird, now they even say you don't have to pay, it's really funny, how come it's as if you're playing the victim and turn around if you need pity, you don't have to pay anymore, even though it's clear that the app will charge me, that means I live there to pay, it's not free! Who wants to be cheated with that little amount of money, I'm annoyed and angry because I'm treated unfriendly and not pro, even though the guests pay not much, it doesn't mean you can treat guests like they like!

It's pretty good if you only stay 1-2 days. The room is standard and the bathroom is outside. The only facilities are mattresses, pillows and fans.

Thank you for providing clean, CHEAP, comfortable and affordable room service in the pockets of the backpackers who not only prioritize budget but standard backpacker comfort. The check-in process is easy, without holding ID cards, holding deposits. If you are waiting for the departure of the train at Semarang Tawang Station, it is also suitable for people lying down on a comfortable bed.

Actually, the price is cheap with the facilities you get, but the receptionist / guard often disappears. When I wanted to check in, I waited for almost an hour, I also didn't pick up the phone.

Kamar bersih, toilet luar bersih, kamar di lantai 2, kamar panas kalo siang, ada kipas angin, sempit buat sholat tapi masih bisa, minus ada dapur tapi udah kotor dan ngga bisa dipake.

The place is recommended for backpackers, the rules are strict, guys, you can't have guys and girls in the same room, it's suitable for those who are in transit, don't stay, the room is hot because you don't use air conditioning but the place is clean, so it's according to the price.

Highly recommended, even though it is minimalist, the place is clean and comfortable, the location is strategic, the service is very satisfying. If you go to Semarang again, you will definitely stay here again.

Penginapan murah, bersih, pelayanan simple, sekitar penginapan ada minimarket, salon, banyak warung makan, dan lain-lain. Recommended.

Standard facilities for boarding children! Room door can't be locked.

Clean rooms, clean bathrooms. But it turns out that the room is narrow, sis. Just fill the bed. Space for prayer is difficult. Then it turned out to be outside KM. Calculate the KM in. It's better if you write it down if your KM is outside. So that the customer does not get the wrong idea. Thanks.

The rooms are nice, neat, clean and comfortable.

The rooms and bathrooms are clean, with the price offered according to what you get, the staff is friendly.

The room is only for 2 people. If you search in the app for 3 people or a family, this hotel appears, don't take it. Coincidentally, those who have bad technology skills, so I can't update info about the inn. And if there are other problems just remember. Those who have gaptek 😂.

Very happy during my 6 day stay here. Good, friendly service, and cleanliness is maintained, as well as a strategic place.

Nice homestay especoally for family.

All perfect! We love it so much.

Cheap, comfortable, everything is okay, the lack of 1 air conditioner is too cold (maybe the abs are serviced) to the point of shivering.