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Swiss-Belcourt Serpong

Explore Swiss-Belcourt Serpong

Overall Ratings & Reviews Swiss-Belcourt Serpong

Traveloka (1,807)

8.8

Very Good

From 1,807 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Swiss-Belcourt Serpong

All

Staff Friendliness (111)

Bedroom (103)

Ambiance (90)

Accessibility (88)

Bathroom (88)

Room Space (84)

Wifi (76)

Hotel Area (73)

Taste (73)

Family Friendly (67)

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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page

20

40

Customer reviews

f***a

Business

10.0

/10

Reviewed 2 day(s) ago

I was very satisfied staying here because the hotel was clean, nice, and comfortable. The staff was also friendly.

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f***a

Business

10.0

/10

Reviewed 2 day(s) ago

It's a must to stay here if you're on a business trip because the location is great, the price is good, the service is good, and the hotel is clean.

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r***b

Staycation

8.5

/10

Reviewed 4 day(s) ago

The Bellcourt is a hassle to get into, going around in circles. The room is small, and the hair dryer won't work. Access is good, but please pay attention.

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Verified Traveler

8.5

/10

Reviewed 6 day(s) ago

The staff was very friendly and accommodating.

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A***e

10.0

/10

Reviewed 2 week(s) ago

Good place to visit, all good and comfy.

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Verified Traveler

Leisure

9.4

/10

Reviewed 2 week(s) ago

The food at Swiss-Belhotel is absolutely delicious and there are so many variations! Awesome!

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A***s

Staycation

10.0

/10

Reviewed 3 week(s) ago

It was a great stay with my wife, especially since she's four months pregnant. It really put my wife at ease. Plus, the breakfast was delicious and varied. However, the AC remote wouldn't work to raise or lower the temperature, and the TV in the hotel often accidentally clicked on its own or automatically returned to the home screen due to errors. Thank you.

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r***r

10.0

/10

Reviewed 3 week(s) ago

The hotel is really comfortable…………

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VA

Venny A. D.

Business

10.0

/10

Reviewed 3 week(s) ago

I am happy because of the facilities and easy access to food, and there is a Damri bus to the airport available in front every hour.

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1 people find it helpful

VA

Venny A. D.

Business

10.0

/10

Reviewed 3 week(s) ago

I have stayed here several times because it is close to the airport and there are many food stalls in the hotel yard and there is a Damri bus to the airport which is available every hour.

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H***o

Business

10.0

/10

Reviewed 5 week(s) ago

Nice and thank you for your support.

1 people find it helpful

AF

Adisti F.

Staycation

8.8

/10

Reviewed 5 week(s) ago

What I ordered was a queen bed, but it turned out to be a twin double bed. The sheets and pillowcases were stained. Please pay more attention to cleanliness. The pool is quite comfortable.

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W***u

9.4

/10

Reviewed 6 week(s) ago

I'm very satisfied here. The staff is friendly, the rooms are okay. It's also close to a minimarket, so I can just go downstairs for snacks.

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B***g

Staycation

7.6

/10

Reviewed 6 week(s) ago

Please fix the TV channels. Some local TV programs can't be watched. What's the point of having a TV if you can't watch it?

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S***a

10.0

/10

Reviewed 7 week(s) ago

The staff really friendly and helpful.

1 people find it helpful

JA

Jen A. P.

10.0

/10

Reviewed 7 week(s) ago

It's charming and comfortable, and the food is delicious and varied. Hopefully, we can come back again in the future. Thank you.

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J***a

8.5

/10

Reviewed 7 week(s) ago

The staff are friendly and helpful. The room was comfortable, but the veranda could be cleaner. The meals were good but could be more varied. Overall, a good experience!

1 people find it helpful

A***i

Leisure

10.0

/10

Reviewed 8 week(s) ago

Bringing kids here is quite fun.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager

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R***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

Very good services and friendly staff.

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Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager

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M***a

Staycation

9.1

/10

Reviewed 8 week(s) ago

Very comfortable and the staff is humble.

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Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager

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Number of reviews per page

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40