DENZ Premiere Mahakam

Explore DENZ Premiere Mahakam
8.6
Very Good
From 2,527 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about DENZ Premiere Mahakam
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Bedroom (170)
Staff Friendliness (169)
Surroundings (166)
Accessibility (160)
Distance to City Center (157)
Ambiance (148)
Bathroom (146)
Hotel Area (146)
Room Space (124)
Check-in/out Time (113)
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Traveler Reviews DENZ Premiere Mahakam

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Customer reviews
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Fast service and close to everywhere.
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Accommodation's Reply
08 Jun 2026
Dear Mr./Ms. Y*i, Sincerely, Denz Premiere Mahakam Hotel. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read your comments. Thank you for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hesti, Hotel Manager, Denz Premiere Mahakam.
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D***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 day(s) ago
The room was quite large, the bathroom was clean, and the hot water was reliable. However, the AC was very noisy and quite disturbing in room 707. Overall, everything was fine.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr./Ms. D*s, Sincerely, from Dence Premier Hotel Mahakham. Thank you for your wonderful review. We are delighted that you had a positive experience. We are pleased that you were comfortable with the spacious room, the cleanliness of the bathroom, and the hot water available throughout your stay. Your positive review encourages us to continue striving for the best service. Our staff would be happy to read what you have written. We apologize for the inconvenience caused by the noise from the air conditioner in room 707. Your feedback is invaluable, and we have forwarded it to our technical team for immediate inspection and repair to ensure guest comfort. Thank you for your understanding and feedback. We hope to welcome you back for your next stay for an even more comfortable experience. Thank you for your feedback about our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Dence Premier Hotel
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r***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
almost perfect! until the bidet, the pressure is not clear huhu:( it's surprising. hopefully it can be fixed
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Accommodation's Reply
08 Jun 2026
Dear Mr./Ms. R*o, This is a brief update from Denz Premiere Mahakam Hotel. Thank you for your wonderful review. We are delighted to hear that you enjoyed your overall stay and gave it a near-perfect rating. However, we apologize for the inconvenience caused by the inadequate water pressure in the bidet. We have noted your feedback and will forward it to our technical team for immediate investigation and improvement to prevent this from happening again. Your reviews and interest are very important to us as we strive to continuously improve our services and facilities. We hope to welcome you back to Denz Premiere Mahakam again. On your next stay, we invite you to try our Executive Room, which features a window, refrigerator, hairdryer, and complimentary coffee and tea for your added comfort. We value the experience and comfort of every guest, and your review confirms the hard work we put in every day. We look forward to welcoming you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premiere Mahakam Hotel
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z***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
For a hotel priced around 300,000 rupiah, this is pretty good. The location is very strategic. The room amenities are pretty decent, too. Everything functions as it should. But lower your expectations, and if you want something nice, you'd be better off looking for something more expensive. Thanks.
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1 people find it helpful
Accommodation's Reply
29 May 2026
Dear Mr. Z*n, Greetings from Denz Premiere Mahakam. Thank you for taking the time to review and rate our hotel. We are delighted to hear that the hotel's excellent location and the room amenities met your needs and provided you with comfort during your stay. We appreciate your feedback, which motivates us to further improve the quality of our service and facilities. We hope to welcome you and your family back again in the future. For an even more comfortable stay, we now have new Executive rooms with even more comprehensive amenities. Thank you for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. On your next visit, we invite you and your family to try our new Executive rooms with even more comprehensive amenities for maximum comfort. Sincerely, Hesti, Hotel Manager, Denz Premiere Mahakam
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's absolutely perfect to stay here
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1 people find it helpful
Accommodation's Reply
29 May 2026
Dear Mr./Ms. C*a, This is a message from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Hotel Manager, Denz Premiere.
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Swesti K. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is okay, except I'm scared of the paintings, especially along the hallway with all the paintings. When you want to walk to the elevator, you have to look down so you don't see the paintings, there are even more scary ones. Haha..
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Accommodation's Reply
29 May 2026
Dear Ms. Svesti Kusuma Putri, Sincerely, Denz Express Bintaro Hotel. Thank you for your review and a perfect 10/10 rating. We are delighted to hear that your stay was a positive experience overall. We smiled when we read your story about the paintings in the hotel grounds 😊 Certainly, some of the artworks we display are unique and possess different artistic sensibilities, which can create a different impression on each guest. Thank you for sharing such a wonderful experience. Your feedback will be used to improve our services and continue to create a comfortable and inviting atmosphere for our guests. We hope to welcome you back on your next stay. Who knows, maybe our paintings will be even friendlier next time! 😊 We look forward to welcoming you and your family back to our hotel. Sincerely, Hasti, Manager, Denz Premier Hotel
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
When I first arrived, it was pouring rain. The security guard brought me an umbrella to take me to the lobby. I happened to ask for a room on the top floor, but unfortunately, the elevator was having problems until check-out time. Going down the stairs was no problem, but going up, oh my god, it was five floors. I couldn't get a room with a window, and the TV wasn't smart yet. It's very close to Blok M and Taman Bendera Pusaka.
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1 people find it helpful
Accommodation's Reply
29 May 2026
Dear Mr./Ms. S*o, This is a message from Denz Premiere Mahakam Hotel. Thank you for taking the time to share your experience with us. We greatly appreciate your appreciation of our team's service, especially the security staff who provided an umbrella during the rainy weather. We are pleased to hear that the hotel's convenient location near Blok M and Taman Ayodya made your stay even more enjoyable. However, we apologize for the inconvenience caused by the elevator issue during your stay. We understand that climbing multiple flights of stairs is certainly not a comfortable experience. This feedback has been forwarded to us, and we will follow up to ensure the elevators are functioning more efficiently. We also appreciate your suggestions regarding the room having a window and a smart TV. Reviews like this help us improve the quality of our service and hotel facilities in the future. Thank you for your understanding and trust in Denz Premiere. We hope to welcome you and your family back again in the future for an even more comfortable stay. Sincerely, Hastie, Hotel Manager, Denz Premiere
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything is ok except the bed sheets and pillows
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1 people find it helpful
Accommodation's Reply
29 May 2026
Dear Ms./Mrs. M*d, This is a message from Denz Premiere Mahakam. Thank you for your excellent review. We are delighted that you had a positive experience. Our staff would be very happy to read your writing. Thank you for taking the time to rate and review your stay at Denz Premiere. We are glad to know that overall you were comfortable during your stay. However, we apologize if the condition of the linens and pillows did not meet your expectations. We have forwarded your feedback to our housekeeping team for consideration and evaluation, so that we can improve the cleanliness and comfort of our bedding. Thank you for your valuable compliments and suggestions. We hope to welcome you and your family back again with an even better and more comfortable stay at our hotel. Sincerely, Hastie, Hotel Manager, Denz Premiere
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D***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
Upon entering the room, the bathroom smelled a bit. The AC was set to 16 degrees, but it wasn't cold enough and there were leaks. The internet connection was a bit spotty in the room. For just sleeping, it was very adequate and affordable. It's very close to Plaza Blok M and the MRT. There's plenty of street food in front at night, and there's a gym across the street.
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Accommodation's Reply
08 May 2026
Dear Mr./Mr. D*t, Thank you for taking the time to write a review of your stay. We apologize for any inconvenience you experienced regarding the bathroom, air conditioning, and network issues in your room. Your feedback is invaluable and has been forwarded to the relevant team for review and improvement of our service quality. We are pleased to hear that the hotel's excellent location, convenient access to Blok M MRT station and surrounding restaurants, added value to your stay. Thank you again for your feedback. We hope to welcome you back to Denz Premiere Salemba for an even more comfortable and memorable stay in the future. Sincerely, Hastie, Hotel Manager, Denz Premiere Salemba
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The second time, accompanying my KPJ girlfriend. But unfortunately, the elevator was under maintenance, which was on the 6th floor 🥲 for an OA sufferer like me, this is very torturous 🥲. The staff was very friendly and helpful, the AC was cold, the water heater worked, the bathroom was nice and dried quickly (in my opinion this is important), the refrigerator was cold 👍🏻, this time I got clean sheets (keep that up).
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. A*a, Thank you for choosing Denz Premiere Salemba again for your trip and thank you for sharing your detailed stay experience with us. We apologize for the inconvenience caused during the elevator maintenance, especially since your room was on the 6th floor. We understand that this situation can be tiring and inconvenient, especially for guests with health concerns. Your feedback is important to us and we will take it into consideration to improve our services and prepare for the future. On the other hand, we are very pleased to hear that the friendliness of the staff, the condition of the air conditioning, hot water, the cleanliness of the bathroom, the refrigerator, and the cleanliness of the linens contributed to your comfort throughout your stay. We will pass on your thanks to the entire team as an inspiration to continue providing the best service. We hope to welcome you back again on your next visit for an even more comfortable and enjoyable stay. We wish you good health and comfort in all your activities. Sincerely, Hesti, Hotel Manager, Denz Premiere Salemba
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My favorite hotel... The hotel service is satisfactory.
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. J*a, Greetings from Denz Premiere Mahakam. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read your comments. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premiere Mahakam
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The room is adequate for 1-2 people, depending on your budget. The hot water in the bathroom is very comfortable. Cleanliness is adequate for an older hotel. There are some dirty or worn corners of the room/interior that need replacing. Sound from the outside street is quite audible. There is a parking area. The staff is friendly.
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. M*a, Sincerely, Denz Premiere Mahakam Hotel. Thank you for your excellent review. We are delighted to hear that our room fit your budget, that you enjoyed the hot water amenities, and that you received friendly service from our team. Parking is also one of the amenities we strive to provide for your convenience during your stay. We appreciate your feedback regarding some areas within the room showing signs of age and the external noise that could still be heard in the room. We have forwarded this feedback to the relevant team for consideration and evaluation in future maintenance and facility improvement programs. Thank you again for your compliments and suggestions. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. We look forward to welcoming you and your family back to our hotel. Sincerely, Hasti, Manager, Denz Premiere Hotel
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The view is wow 😍🥰 clean and comfortable
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. J*a, Sincerely, Denz Premiere Mahakam Hotel. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hesti, Manager, Denz Premiere Mahakam Hotel
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
It's really convenient for getting around Blok M, near M Plaza, near MRT too, budget-friendly, the room is also clean, the mattress is soft, not hard, the water doesn't smell and isn't slow, the TV is a smart TV that can use Netflix/YouTube.
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Accommodation's Reply
03 Jun 2026
Dear Mr. I*n, Sincerely, Denz Premiere Mahakam Hotel. Thank you for your wonderful review. We are very pleased that you had a memorable experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hesti, Manager, Denz Premiere Mahakam Hotel
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A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
The location is great, close to everything and restaurants. The room is small, but it's fine for a short stay. The water is dirty, the bathroom smells bad, and the trash wasn't picked up or thrown away after staying for two days.
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. A*u, Sincerely, from Dense Premier Hotel Mahakum. Thank you for your excellent review. We are pleased to hear that the hotel's location and proximity to amenities were a positive aspect of your stay. We appreciate your feedback regarding the room size, which was adequate for your relaxation. However, we apologize for the inconvenience you experienced regarding the smelly bathroom, inadequate water pressure, and uncollected trash during your stay. These did not reflect the standard of service we expect from all our guests. We have forwarded your feedback to our housekeeping and engineering teams for immediate assessment and improvement to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to welcome you back in the future and provide you with an even more comfortable and pleasant stay. We look forward to welcoming you and your family back to our hotel. Sincerely, Hastie, Hotel Manager, Dense Premier.
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B***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very satisfying, highly recommended
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. B*s, Sincerely, Denz Premier Mahakam Hotel. Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premier Hotel.
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Yurry A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
With a relatively affordable price, it's in a top-rated location. It's close to everything: Blok M Plaza, Pondok Indah, the MRT station, the bus terminal, the culinary center, and more.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Mrs. Yuri A., Sincerely yours, from Denz Premier Mahakam Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premier Hotel.
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r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room was really comfortable, and the staff was super friendly. I'll definitely stay here again next time. It's the best.
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2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Mr. Ra, Sincerely, Denz Premier Mahakum Hotel. Thank you for your wonderful review. We are delighted that you had a wonderful experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premier Hotel.
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Yurry A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
With a friendly price, it's really extraordinary.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Mrs. Yuri A., Sincerely yours, from Denz Premier Mahakam Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premier Hotel.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I really like the paintings. The staff is also friendly.
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. A*a, Denz Premiere Mahakam Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience. All of our staff will be happy to read what you have written. Thank you for your feedback about our hotel. We are always committed to providing the best service to our guests. We prioritize our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Denz Premiere Hotel Management
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